Nurarzeera Era
Summary
Proven to enhance customer satisfaction and streamline operations, I bring a track record of reducing defects by implementing effective inspection processes at Beyonics. Skilled in inventory management and team cooperation, I excel in fast-paced environments, consistently promoting safety and efficiency. My adaptable nature and active listening skills ensure high-quality service and workplace harmony.
Overview
4
4
years of professional experience
Work History
Customer Assistant
Watsons
09.2024 - 10.2024
- Adapted quickly to new promotions or policy changes, ensuring accurate information was relayed to the customer.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Handled cash transactions accurately while adhering to company security protocols.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Coordinated with other departments to resolve any issues affecting the customer experience.
Quality Control Assistant
Beyonics
04.2024 - 07.2024
- Reduced defects in final products by implementing effective inspection processes and reporting findings to managers.
- Conducted regular calibration checks on measuring equipment, ensuring reliable results were obtained during inspections consistently.
- Played a critical role in identifying inefficiencies within production operations, leading to cost-saving measures being implemented successfully.
- Promoted safety awareness among team members, resulting in an accident-free workplace during my tenure as Quality Control Assistant.
Retail Assistant
ZARA
12.2023 - 12.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Warehouse Assistant
Redmart
09.2021 - 04.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Administration Assistant
Esteem Performance
01.2022 - 04.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
Warehouse Assistant
URS
12.2020 - 08.2021
- Sorted and delivered materials to different work areas and staff.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
NITEC - Automotive Engineering
Institute Technical Education
11.2022
N-level -
Fuchun Secondary School
11.2020
PSLE -
Corporation Primary School
11.2015
Skills
- Active learning
- Team cooperation
- Honest and dependable
- Inventory and stocking
- Cash handling
- Teamwork
- Active listening
- Adaptable and flexible
Timeline
Customer Assistant
Watsons
09.2024 - 10.2024
Quality Control Assistant
Beyonics
04.2024 - 07.2024
Retail Assistant
ZARA
12.2023 - 12.2023
Administration Assistant
Esteem Performance
01.2022 - 04.2022
Warehouse Assistant
Redmart
09.2021 - 04.2023
Warehouse Assistant
URS
12.2020 - 08.2021
NITEC - Automotive Engineering
Institute Technical Education
N-level -
Fuchun Secondary School
PSLE -
Corporation Primary School
Similar Profiles
Sude KışSude Kış
Assistant Product Specialist at WatsonsAssistant Product Specialist at Watsons
Rubiat Sadia MimRubiat Sadia Mim
Pharmacy Assistant at WatsonsPharmacy Assistant at Watsons
Nursyafika AisyahNursyafika Aisyah
Customer Assistant at WatsonsCustomer Assistant at Watsons