NUR AMIRA QURAISHA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Toys"R"Us
01.2024 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
CREW
Pizza Hut
01.2023 - 01.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
CREW
MacDonalds
07.2023 - 12.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
PICKER, PACKER, SORTER
Ninja Van
11.2022 - 06.2023
- Printed labels, packaged boxes, and loaded into outbound containers.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Education
NITEC IN CHEMICAL PROCESS TECHNOLOGY
ITE COLLEGE EAST
SIMEI02.2025
SECONDARY SCHOOL
BOON LAY SECONDARY SCHOOL
SG12.2022
Skills
- Customer Assistance
- Time Management Capabilities
- Multitasking Competence
- Cash Register Operation
- Retail transactions processing
- Store maintenance know-how
- Customer Service
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
PLAY MUSICAL INSTRUMENTS
PLAY DIFFERENT TYPES OF INSTRUMENTS SUCH AS MALAY TRADITIONAL INSTRUMENTS AND BRAZILIAN PERCUSSION
Timeline
Retail Assistant
Toys"R"Us
01.2024 - 06.2024
CREW
MacDonalds
07.2023 - 12.2023
CREW
Pizza Hut
01.2023 - 01.2024
PICKER, PACKER, SORTER
Ninja Van
11.2022 - 06.2023
NITEC IN CHEMICAL PROCESS TECHNOLOGY
ITE COLLEGE EAST
SECONDARY SCHOOL
BOON LAY SECONDARY SCHOOL
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