Hi, I’m
Nur Alyssa Nabilah Binte Mohammad Yazid
Singapore
Summary
Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
year of professional experience
Work History
Dunkin Donuts
Service Crew Member
05.2023 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Education
Institute of Technical Education
Higher Nitec in Electronics Engineering
01.2021
Yuan Ching Secondary School
GCE 'N' Level
01.2020
Boon Lay Garden Primary School
PSLE
01.2016
Skills
- Troubleshooting things and interpreting technical drawings
- Able to plan and organize events
- Have great researching skills and very detailed person
- Good at solving problems and very result-oriented
- Creative, can do photoshop, videos and picture editing
- Able to do good cable management
- Able to operate Microsoft Words, Microsoft PowerPoint and Microsoft Excel
- Customer Service
- Team Collaboration, great team player
- Sales Expertise
- Scheduling
- Attention to detail
- Positive attitude
- Multitasking capabilities
- Reliability and punctuality
- Problem-solving abilities
- Excellent communication,
- Conflict resolution
- Efficient task completion
- Strong work ethic
- Adaptability and flexibility
- Product knowledge
- Safe Handling Standards
Activities
2017-2020, Vice President, BEATMAKERS, Yuan Ching Secondary School
Awards
2018, Young Engineer Award (Silver), Singapore Science Centre
Hobbies and Interests
- Sports eg. Cycling, Bowling, Badminton, Football, Running, Weightlifting and Exercise
- Arts and craft eg. Painting, Drawing, Doodling, Origami
- Playing instruments, drumming, singing, dancing
- Reading, gaming
- Travel
- Learning new language
- Learning new things like discovery, world issues, history, human and animal behaviours etc.
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Korean
Intermediate (B1)
Timeline
Service Crew Member
Dunkin Donuts
05.2023 - Current
Institute of Technical Education
Higher Nitec in Electronics Engineering
Yuan Ching Secondary School
GCE 'N' Level
Boon Lay Garden Primary School
PSLE
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