Nuraini Ahmat
Summary
Dynamic Clinical Assistant with a proven track record at Seoul Aesthetic Clinic, enhancing patient satisfaction through empathetic communication and efficient care coordination. Skilled in appointment scheduling and proficient in medical terminology, I excel at ensuring accurate documentation and fostering strong patient relationships, contributing to a seamless clinic experience.
Overview
5
5
years of professional experience
Work History
Clinical Assistant
Seoul Aesthetic Clinic
06.2024 - 06.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Clinic Assistant
Ezthetique
06.2023 - 06.2024
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Sales Consultant
Moza Aesthetics
01.2020 - 07.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
High School Diploma -
Regent Secondary School
01-2004
Skills
- Appointment scheduling
Patient care coordination
Telephone etiquette
Clinical support
Patient scheduling
Inventory management
Procedure preparations
Supply restocking
Patient confidentiality
Medication administration support
Medical billing
Healthcare team collaboration
Clinical procedures
Customer service
Data entry
Payment collection
Patient relations
Account management
Procedure assistance
First aid
Languages
English
Advanced (C1)
Indonesian
Advanced (C1)
Malay
Advanced (C1)
Timeline
Clinical Assistant
Seoul Aesthetic Clinic
06.2024 - 06.2025
Clinic Assistant
Ezthetique
06.2023 - 06.2024
Sales Consultant
Moza Aesthetics
01.2020 - 07.2023
High School Diploma -
Regent Secondary School
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