Nuraini Ahmad

1. Clinical Role

• Oversee operations of Maintenance Day Care, Dementia Day Care and Centre-based Nursing services.
• Performed various nursing interventions such as wound dressing, vital signs and blood glucose monitoring, and serving of prescribed medications.
• Assessed and performed appropriate interventions to abnormalities in clients.
• Identified clients care requirements by establishing personal rapport with clients and families.
• Established and implemented individualised care plans of clients in multi-disciplinary team for optimal client’s care outcome.
• Reviewed and update clients individualised care plans, FAST Score, progress notes, caregiver burden survey, fall risk, means testing and archiving of case notes.
• Monitored clients' conditions and report changes in physical presentation, appearance, and behavior to discuss appropriate follow-up actions with families.
• Promoted client independence by teaching self-care skills.
• Responded to public and clients enquiries regarding referral process, services and subsidies available.
• Liaised with clients, families and AIC regarding clients’ referrals and services.
• Liaised with vendors/companies for cleaners, staff uniforms, pest control, etc.
• Oraganised medical events in centre such as Mobile Vaccination Team and ensuring its seamless process.
• Procurement of medical supplies and other necessities such as housekeeping and activities items, food items for clients, etc.

2. Supervisory Role

• Oversee and ensure smooth daily operation of centre.
• Oversee cleanliness, environmental and safety issues of centre.
• Monitored staff leave and ensure adequate manpower daily.
• Applied problem-solving skills to maintain team efficiency and organised workflows.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Prepared centre and staff for audits (MOH for services, NEA for environment and hygiene).
• Reviewed and updated Centre’s SOPs and Guidelines.
• Identified areas of training among staff by maintaining records of continuous personal development and registering for training courses.
• Maintained compliance with company policies, objectives, and communication goals.
• Help meet changing demands by recommending improvements to workflow.

3. Ad-hoc duties

• Performed home visits to assess client's home condition and care at home when necessary.
• Coordinated and organised health screening booth during organisation events.
• Performed minutes writing for staff and committee meetings.

• Performed phlebotomy and cannulation on average 15 patients per day.
• Prepared patients for CT and MRI scans, ensuring validity of relevant blood test and administration of oral contrast.

• Managed approximately 20 patients per day.
• Performed treatments such as paring, liquid nitrogen and venepuncture.

• Neurology and Neurosurgery deparment
• Managed and cared for patients comprising of 8 general ward beds inclusive of private class, 1 seizure observation room, 2 isolation rooms, 5 stroke unit and 5 intermediate care area beds.
• Performed holistic nursing care for patients in acute clinical setting, specialising in patients with neurological conditions.
• Collaborated with multi-disciplinary healthcare teams for optimal patient’s care outcome.
• Assisted patients’ transition from acute hospital to community.
• Supervised junior and student nurses assigned to clinical areas.