Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
5
5
years of professional experience
Work History
Digital Marketing Specialist
Google
11.2022 - 10.2023
Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
Managed digital projects from initial concept through final implementation and live monitoring.
Created social media content with innovative brand messaging to support new product launches.
Generated reports to monitor and analyze website performance, search engine rankings, or domain authority
Created highly effective email template for SEA lead generation team, resulting in 50% increase in email open rates, 30% increase
in click-through rates, and 15% increase in overall lead
generation
Drove customer growth by delivering excellent customer business
experience and achieving customer success
Managed business process and drove customer outreach, business
pitches, solution implementation, and performance evaluation
Marketing Expert
TDCX
07.2021 - 09.2022
Conducted market research by analyzing industry trends, consumer demographics and competitor activities to inform marketing strategy.
Evaluated market trends to stay current on consumer and competitor changes.
Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Acquired, developed and frequently serviced over 50 new accounts
Managed campaigns for various clients that consistently exceeded sales goals
Marketing Specialist
OnLocation Tours
09.2019 - 02.2021
Planned marketing initiatives and leveraged referral networks to promote business development.
Worked closely with in-house design team to develop visuals for content.
Monitored trends in social media, industry, and competitive landscape to create new material.
Updated social media platforms with latest news and corporate details
Marketing Associate
Koppert Cress
09.2019 - 02.2021
Edited website content and database to keep information correct and up-to-date.
Developed marketing strategies and resolved problems to drive sales.
Planned and executed events and marketing programs to increase qualified leads.
Performed ongoing analysis to develop and advance future marketing strategies.
Consultant
Edspace
01.2019 - 07.2019
Introduced expansion of Edspace's membership offering to clients.
Organized company events such as Growth Breakfast for members of Edspace and the Spring university showcase for connecting students with potential employers
Assisted with product refinement and produced standardized reports.
Education
Bachelor of Arts - Law With Business
University of Sussex
United Kingdom
06.2018
Skills
SKILLS Computer: Proficient in
Software:
Microsoft Office Suite (Word
PowerPoint, Excel), CRM
Airtable, Notion, Hootsuite
Skedsocial
Shopify, Asana, Email
Marketing: Klaviyo, Mailchimp
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
Malay
Bilingual or Proficient (C2)
Timeline
Digital Marketing Specialist
Google
11.2022 - 10.2023
Marketing Expert
TDCX
07.2021 - 09.2022
Marketing Specialist
OnLocation Tours
09.2019 - 02.2021
Marketing Associate
Koppert Cress
09.2019 - 02.2021
Consultant
Edspace
01.2019 - 07.2019
Bachelor of Arts - Law With Business
University of Sussex
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