Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Nur Zulaikha

Singapore,Singapore

Summary

Accomplished professional with expertise in management, troubleshooting, and communication. Proficient in software updates, threat observation, and stakeholder engagement. Demonstrates strong skills in data entry documentation, supply stocking, and customer engagement. Adept at maintaining patience under pressure and utilising the Microsoft Office Suite effectively. Committed to leveraging these skills to drive organisational success and enhance operational efficiency.

Overview

2
2
years of professional experience
2018
2018
years of post-secondary education

Work History

HAND BAGGAGE SCREENER

Certis Cisco
Singapore, Woodland
12.2023 - 07.2024
  • To prevent prohibited items and other threats to transportation security from entering the sterile area of the airport
  • Checked ID cards and documented details in security log.
  • Prepared regular written logs and incident reports at close of each shift for management team.
  • Screened passengers and belongings to clear for boarding.
  • Managed confidential information, maintaining privacy and integrity at all times.
  • Collaborated with security teams and emergency services to resolve urgent situations.

Desktop Engineer

NCS
07.2022 - 11.2022
  • Customer Service, Changing of Ram, updating of domain version, BIOS version
  • Assisted in the development of IT policy for improved efficiency.
  • Set up hardware devices, enabling easy access to information.
  • Improved system performance by regularly updating and maintaining software applications.
  • Established and troubleshot network and data communications systems.
  • Liaised with vendors for timely resolution of hardware problems.

IT helpdesk

Micro2000
02.2022
  • Engaging a call staff or a student on their needs of school server
  • Work hand in hand with the back team group to escalate difficult situation problems
  • Example trouble shoot / Admission / Enrolment / Servicing of laptop

Service Logistic Assistant

UEMS
Singapore, Singapore
09.2024 - 11.2024
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Followed strict hygiene practices during food handling, promoting health and safety regulations compliance.
  • Ensured high food quality by diligently following recipes.
  • Adhered strictly to hygiene standards whilst serving food and drinks for safe dining experience.

Education

Nitec - Computer Networking

Institute of Technical Education College
Singapore, null

Skills

  • Management
  • Trouble Shooting
  • Communication
  • Software Update
  • Threat Observation
  • Stakeholder engagement
  • Data entry documentation
  • Supply stocking
  • Patience under pressure
  • Customer engagement
  • Microsoft Office Suite

Languages

English
Fluent

Affiliations

  • game
  • cooking
  • adventured

Timeline

Service Logistic Assistant

UEMS
09.2024 - 11.2024

HAND BAGGAGE SCREENER

Certis Cisco
12.2023 - 07.2024

Desktop Engineer

NCS
07.2022 - 11.2022

IT helpdesk

Micro2000
02.2022

Nitec - Computer Networking

Institute of Technical Education College

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Nur Zulaikha