Nur Zuhairah Norahmat
Singapore
Summary
I am a 22 year old with a bubbly and enthusiastic personality! My past job experiences has built a strong foundation and honed my customer services skills and knowledge in the Automotive industry.
Overview
6
6
years of professional experience
Work History
Car Salesperson Cum Admin
Car 1 Motoring
Singapore
02.2024 - Current
- Explained sales, warranty, and products to customers
- Followed-up on telephone and whatspp/tiktok inquiries from potential customers.
- Reviewed vehicles(send cars for repairs/additional installations) before final handover to customers
- Handled registration paperwork and sales documentation.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Streamlined administrative tasks such as inventory management and sales documentation
- Prepared documents with regards to sales and purchasing vehicles
- Liaising with finance companies with regards to vehicle loan and flooring vehicles
- Handled the company's marketing through tiktok and instagram
Paralegal Intern
Ray Louis Law Corporation
Singapore
08.2022 - 12.2022
- Assigned to the Personal Injury and Accident Claims Department
- Drafted legal courts documents such as affidavits with regard to liability and quantum, Quantum indication forms, letters to clients and the public trustee, Statements of Claim, and Letters of Demand
- Liaising with clients regarding their claims and affidavit
- Handled administrative matters such as attending to client’s calls, scheduling client’s meetings with the lawyer, following up emails to clients, and client’s disbursements
Service Crew
D'penyetz Singapore Pte Ltd
Singapore
05.2021 - 02.2022
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
- Handled the POS system ensuring accurate and consistent cashflow
- Actively stay informed about the latest sales offerings and loyalty programs
- Maintained the cleanliness of the store (Housekeeping)
Service Crew
Zensho Food Singapore Pte Ltd
Singapore
12.2019 - 04.2021
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
- Handled the POS system ensuring accurate and consistent cashflow
- Actively stay informed about the latest sales offerings and loyalty programs
- Maintained the cleanliness of the store (Housekeeping)
Service Crew
Crave Food Pte Ltd
Singapore
12.2018 - 10.2019
- Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
- Meticulously handled POS system transactions including credit and cash to ensure seamless and accurate cashflow
- Ensured all ad-hoc duties assigned by the manager were duly completed well
Education
Diploma - Law and Management
Temasek Polytechnic
04.2023
GCE 'O' Level Certificate - undefined
Loyang View Secondary School
12.2018
Skills
- Computer Skills
- Adaptability
- Communication
- Teamwork
- Customer Service Skills
- Persuasion techniques
- Friendly and enthusiastic
- Sales and marketing
- Customer relationship management
Awards
- 2018, Edusave Award for Achievement, Good Leadership and Service (EAGLES)2018
- For demonstrating leadership qualities, service to community and schools, excellence in non-academic activities, and good conduct, Edusave Merit Bursary2018
- For achieving good academic performance and demonstrating good conduct, 2017, Edusave Certificate of Academic Achievement2017
- For achieving good academic performance and demonstrating good conduct, Edusave Merit Bursary2017
- For achieving good academic performance and demonstrating good conduct, 2016, Edusave Merit Bursary2016
- For achieving good academic performance and demonstrating good conduct
Other Qualifications
- ICDL Legal Certificate for the following modules:
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Cyber Security
- Teamwork
Additional Information
- 3A & 2B license
Timeline
Car Salesperson Cum Admin
Car 1 Motoring
02.2024 - Current
Paralegal Intern
Ray Louis Law Corporation
08.2022 - 12.2022
Service Crew
D'penyetz Singapore Pte Ltd
05.2021 - 02.2022
Service Crew
Zensho Food Singapore Pte Ltd
12.2019 - 04.2021
Service Crew
Crave Food Pte Ltd
12.2018 - 10.2019
GCE 'O' Level Certificate - undefined
Loyang View Secondary School
Diploma - Law and Management
Temasek Polytechnic