Summary
Overview
Work History
Education
Skills
Awards
Other Qualifications
Additional Information
Timeline
Generic
Nur Zuhairah Norahmat

Nur Zuhairah Norahmat

Singapore

Summary

I am a 22 year old with a bubbly and enthusiastic personality! My past job experiences has built a strong foundation and honed my customer services skills and knowledge in the Automotive industry.

Overview

6
6
years of professional experience

Work History

Car Salesperson Cum Admin

Car 1 Motoring
02.2024 - Current
  • Explained sales, warranty, and products to customers
  • Followed-up on telephone and whatspp/tiktok inquiries from potential customers.
  • Reviewed vehicles(send cars for repairs/additional installations) before final handover to customers
  • Handled registration paperwork and sales documentation.
  • Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
  • Streamlined administrative tasks such as inventory management and sales documentation
  • Prepared documents with regards to sales and purchasing vehicles
  • Liaising with finance companies with regards to vehicle loan and flooring vehicles
  • Handled the company's marketing through tiktok and instagram

Paralegal Intern

Ray Louis Law Corporation
08.2022 - 12.2022
  • Assigned to the Personal Injury and Accident Claims Department
  • Drafted legal courts documents such as affidavits with regard to liability and quantum, Quantum indication forms, letters to clients and the public trustee, Statements of Claim, and Letters of Demand
  • Liaising with clients regarding their claims and affidavit
  • Handled administrative matters such as attending to client’s calls, scheduling client’s meetings with the lawyer, following up emails to clients, and client’s disbursements

Service Crew

D'penyetz Singapore Pte Ltd
05.2021 - 02.2022
  • Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
  • Handled the POS system ensuring accurate and consistent cashflow
  • Actively stay informed about the latest sales offerings and loyalty programs
  • Maintained the cleanliness of the store (Housekeeping)

Service Crew

Zensho Food Singapore Pte Ltd
12.2019 - 04.2021
  • Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
  • Handled the POS system ensuring accurate and consistent cashflow
  • Actively stay informed about the latest sales offerings and loyalty programs
  • Maintained the cleanliness of the store (Housekeeping)

Service Crew

Crave Food Pte Ltd
12.2018 - 10.2019
  • Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction
  • Meticulously handled POS system transactions including credit and cash to ensure seamless and accurate cashflow
  • Ensured all ad-hoc duties assigned by the manager were duly completed well

Education

Diploma - Law and Management

Temasek Polytechnic
04.2023

GCE 'O' Level Certificate - undefined

Loyang View Secondary School
12.2018

Skills

  • Computer Skills
  • Adaptability
  • Communication
  • Teamwork
  • Customer Service Skills
  • Persuasion techniques
  • Friendly and enthusiastic
  • Sales and marketing
  • Customer relationship management

Awards

  • 2018, Edusave Award for Achievement, Good Leadership and Service (EAGLES)2018
  • For demonstrating leadership qualities, service to community and schools, excellence in non-academic activities, and good conduct, Edusave Merit Bursary2018
  • For achieving good academic performance and demonstrating good conduct, 2017, Edusave Certificate of Academic Achievement2017
  • For achieving good academic performance and demonstrating good conduct, Edusave Merit Bursary2017
  • For achieving good academic performance and demonstrating good conduct, 2016, Edusave Merit Bursary2016
  • For achieving good academic performance and demonstrating good conduct

Other Qualifications

  • ICDL Legal Certificate for the following modules:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • Cyber Security
  • Teamwork

Additional Information

  • 3A & 2B license

Timeline

Car Salesperson Cum Admin

Car 1 Motoring
02.2024 - Current

Paralegal Intern

Ray Louis Law Corporation
08.2022 - 12.2022

Service Crew

D'penyetz Singapore Pte Ltd
05.2021 - 02.2022

Service Crew

Zensho Food Singapore Pte Ltd
12.2019 - 04.2021

Service Crew

Crave Food Pte Ltd
12.2018 - 10.2019

GCE 'O' Level Certificate - undefined

Loyang View Secondary School

Diploma - Law and Management

Temasek Polytechnic

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Nur Zuhairah Norahmat