Summary
Overview
Work History
Education
Skills
Timeline
Generic

NUR ZAWANAH

F&B
Singapore

Summary

An Individual with 7 years of experience in F&B industry. Proficient in managing people and resources to accomplish challenging objectives and willingness to take on any function using resourceful and adaptable approach.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Retail Supervisor

Baker's Brew Studio Pte Ltd
06.2022 - 03.2025
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Evaluated employee performance and coached and trained to improve weak areas
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Monitored workflow to improve employee time management and increase productivity

Assistant Supervisor

The Famous Amos Chocolate Chip Cookie
06.2019 - 06.2022
  • Maintained accurate inventory
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs
  • Revised work practices to improve efficiency, boost quality and meet production goals

Part Time Barista

Starbucks
12.2017 - 03.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Cleaned counters, machines, utensils and seating areas daily
  • Controlled line and crowd with quick, efficient service
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Recommended products based on solid understanding of individual customer needs and preferences

Education

Higher Nitec - Human Resources

ITE College East

Nitec - Business Services

ITE College East

Skills

Motivational Leadership

Timeline

Retail Supervisor

Baker's Brew Studio Pte Ltd
06.2022 - 03.2025

Assistant Supervisor

The Famous Amos Chocolate Chip Cookie
06.2019 - 06.2022

Part Time Barista

Starbucks
12.2017 - 03.2019

Higher Nitec - Human Resources

ITE College East

Nitec - Business Services

ITE College East
NUR ZAWANAHF&B