Nur Zarifah
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin Executive position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Ascendo Academy
12.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Retail Assistant
MINISO
01.2018 - 01.2020
- Greet customer and ascertain what each customer wants or needs
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Prepare Sales slips or sales contracts
- Open and close cash registers, performing task such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Demonstrate use or operation of merchandise
- Bag or package purchases
- Maintain records related to sales
- Clean shelves, countertops and tables
- Stocks
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Managed efficient cash register operations.
Retail Assistant
SMIGGLE
01.2017 - 01.2020
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Retail Assistant
MUJI
01.2017 - 01.2018
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
GCE -
Woodgrove Secondary School
2016
Skills
- SKILLS SUMMARY
- Leadership
- Teamwork
- Communication
- Perseverance and motivation
- Confidence
- Willingness to Learn
- COMPUTER SKILLS
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Team Bonding
- Phone Call Answering
- Business Administration
- Customer and Client Relations
- Customer Relations
- Database Administration
- Customer Service
Watching Movies
Life is already hard for us to go through everyday, what we need is to tell ourself often is that we have work hard and give our best and fullest.
Let our body rest and destress by watching and spending our time with our loved ones by watching movies.
Timeline
Administrative Assistant
Ascendo Academy
12.2020 - Current
Retail Assistant
MINISO
01.2018 - 01.2020
Retail Assistant
SMIGGLE
01.2017 - 01.2020
Retail Assistant
MUJI
01.2017 - 01.2018
GCE -
Woodgrove Secondary School
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