Summary
Overview
Work History
Education
Skills
Timeline
Generic
NUR SYUHADA ABDUL RAHMAN

NUR SYUHADA ABDUL RAHMAN

Singapore

Summary

I am diligent and a determined person. I am seeking to secure a position where I can effectively contribute my skills as a technical professional. Adeptness in handling multiple priorities, with a genuine interest in personal and professional development. Excellent team player and an effective communicator, leadership, interpersonal skills as well as ability to work effectively in a fast-paced environment.

Overview

16
16
years of professional experience
2009
2009
years of post-secondary education
2
2
Languages

Work History

Assistant Preschool Teacher

Skool4kidz
10.2021 - 03.2025
  • Supported classroom management and daily routines, including housekeeping, diapering, toilet training, meal service, and supervision of lunch, playground, walks, and field trips.
  • Assisted in planning and delivering age-appropriate lessons, small and large group activities, and creative learning setups (e.g., dramatic play corner).
  • Maintained accurate records, contributed to daily plans and teaching materials, and participated in child assessments and parent-teacher conferences.
  • Provided classroom coverage and staff support, including break coverage and individualized attention for children.
  • Assisted with administrative duties such as managing school supplies, supporting documentation/reporting for the Principal, and helping prepare for inspections (e.g., SPARKS) or school.

Training Manager

MSD Digital Intelligence Sdn. Bhd.
04.2016 - 03.2018
  • Prepared and updated monthly financial reports to support organizational transparency and planning.
  • Coordinated and delivered multi-module IT training programs under the 1Malaysia initiative (modules included: Computer Basics, Photo Editing, Blogging, Computer Assembly, and System Operations).
  • Served as an instructor for youth and sports ministry programs, fostering digital literacy in the community.
  • Compiled class reports and maintained regular communications with village representatives through monthly meetings.
  • Participated in the implementation of the Wireless Village @ WIFI project, supporting digital infrastructure development.
  • Oversaw logistics and operations for Broadband Centre Open Day events to promote community tech access.
  • Managed daily, monthly, and annual accounting records and financial reporting.
  • Planned and coordinated community events, including Open Day PI1M Karangan, in collaboration with local stakeholders.
  • Served as an entrepreneurship trainer, delivering workshops (e.g., Online Entrepreneur Courses J-NITA) in partnership with government agencies such as Jabatan Perpaduan Kulim.
  • Built relationships with local entrepreneurs, supporting brand promotion efforts and business visibility.
  • Handled customer service and resolved public inquiries or complaints in a timely, professional manner.

Admin & Account Executive

Stellant Emporis Sdn. Bhd
06.2015 - 10.2015
  • Maintained organized accounting filing systems (digital and physical) and ensured compliance with audit requirements.
  • Processed payroll, pay adjustments, electronic deposits, and distributed checks accurately and on time.
  • Prepared key financial documents including payment vouchers, invoices, purchase orders, and quotations.
  • Liaised with suppliers, subcontractors, consultants, and government bodies such as KWSP, and managed GST (6%) documentation and payments.
  • Maintained and updated multiple company databases, including client, staff attendance, work orders, and subcontractor records.
  • Supported HR functions: arranged interviews, prepared offer letters, job descriptions, and managed staff documentation.
  • Collaborated with the Executive Director to upgrade the company website and accounting systems in partnership with suppliers.

Client Sr. Technical Support Associate

Dell Global Business Center Sdn. Bhd
04.2011 - 11.2011
  • Logged and tracked customer support interactions using DCSS support database, ensuring accurate and up-to-date case records.
  • Delivered technical assistance across diverse international clients with varying technical backgrounds, demonstrating strong communication and problem-solving skills.
  • Maintained comprehensive knowledge of company products, third-party services (TPP), and related peripherals to provide well-rounded support.
  • Managed technical support phone queues, ensuring timely response and issue escalation aligned with team performance goals.
  • Diagnosed, troubleshot, and repaired complex electro-mechanical systems, applications, and hardware per organizational protocols.
  • Assessed product issues and initiated repairs according to established technical and customer service guidelines.

Assistant Manager Cum Document Controller

Molex Malaysia
06.2009 - 03.2011
  • Developed, maintained, and updated internal quality systems including e-Doc, FA, Calibration, GR&R, and Product Recall systems.
  • Generated and updated daily, weekly, monthly, and annual QAP$ & PPM reports via SAP, supporting departmental QA functions.
  • Managed controlled documents, released QA-related documentation, and ensured compliance with internal quality standards.
  • Maintained systems for Engineering Drawings, Quality Notifications (QN), and Deviation Notices, ensuring traceability and regulatory compliance.
  • Coordinated audits of controlled documents and plant measuring equipment; ensured confidentiality of QA records.
  • Prepared management reports and QA summaries for Management Operations Meetings and Business Lead Technical Meetings.

Education

Bachelor's Degree - Computer Science/Information Technology

Kuala Lumpur Metropolitan University College
Malaysia
03.2009

Skills

  • Play-based instruction

  • Outdoor play supervision

  • Classroom organization

  • Teamwork and collaboration

  • Time management

  • Supervising classroom activities

  • Microsoft Office

  • Canva

  • Google Drive

  • Spreadsheet

  • Data Entry

Computer proficient

Timeline

Assistant Preschool Teacher

Skool4kidz
10.2021 - 03.2025

Training Manager

MSD Digital Intelligence Sdn. Bhd.
04.2016 - 03.2018

Admin & Account Executive

Stellant Emporis Sdn. Bhd
06.2015 - 10.2015

Client Sr. Technical Support Associate

Dell Global Business Center Sdn. Bhd
04.2011 - 11.2011

Assistant Manager Cum Document Controller

Molex Malaysia
06.2009 - 03.2011

Bachelor's Degree - Computer Science/Information Technology

Kuala Lumpur Metropolitan University College

Similar Profiles

CREATE PROFILE
NUR SYUHADA ABDUL RAHMAN