Nur Syahirah Binte Zakariah
Summary
Motivated and dedicated job seeker with a strong knack for organization, seeking entry-level positions. Committed to contributing to the success of the team and helping achieve company objectives. Eager to apply a hardworking nature and passion for excellence in a dynamic work environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CARE Intern
People’s Association
2024.06 - 2024.08
- Processed financial assistance applications under NECDC and conducted detailed assessments to recommend suitable support for each case
- Finalized and submitted case recommendations for management review, ensuring accuracy and attention to detail
- Coordinated with Social Service Offices (SSOs) to provide additional support for applicants ineligible for internal schemes
- Engaged with residents via phone to clarify application details and gather necessary information
- Participated in Project Refresh house visits, assessing homes in Hougang/Aljunied, Bedok, and Tampines to ensure readiness for interventions
Customer Analytics Specialist
Nanyang Polytechnic
2024.03 - 2024.05
- Conducted fieldwork and customer analytics as part of a project for Ergoworks, gathering insights on customer perspectives regarding the implementation of pods in malls.
- Conducted approximately 120 interviews across the span of 3 days
- Collaborated with the School of Design on a sustainability-focused project for the Association of Small & Medium Enterprises (ASME), contributing to the development of enhanced sustainability initiatives
Research Assistant (Part-time)
National Institute of Education (NIE)
2023.08 - 2024.02
- Administered tests for school children
- Data entry
- Casework management
Library Support Staff
National Library Board
2023.02 - 2023.04
- Arrangement of books
- Providing customer service
- Assisted in membership sign-ups
Retail Assistant
Bookxcess
2022.08 - 2022.12
- Maintained sales floor
- Providing customer service
- Cashiering duties
Education
Diploma - Business Management
Nanyang Polytechnic
Singapore 2021.04 - 2025.05
Skills
- Project Management
- Microsoft Office
- Customer Service
- Problem-solving
- Creative Thinking
- Communication
- Critical Thinking
- Report writing
- Attention to detail
Timeline
CARE Intern
People’s Association
2024.06 - 2024.08
Customer Analytics Specialist
Nanyang Polytechnic
2024.03 - 2024.05
Research Assistant (Part-time)
National Institute of Education (NIE)
2023.08 - 2024.02
Library Support Staff
National Library Board
2023.02 - 2023.04
Retail Assistant
Bookxcess
2022.08 - 2022.12
Diploma - Business Management
Nanyang Polytechnic
2021.04 - 2025.05