Nur Syahirah Binte Zakariah
Summary
Motivated and dedicated job seeker with a strong knack for organization, seeking entry-level positions. Committed to contributing to the success of the team and helping achieve company objectives. Eager to apply a hardworking nature and passion for excellence in a dynamic work environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CARE Intern
People’s Association
06.2024 - 08.2024
- Processed financial assistance applications under NECDC and conducted detailed assessments to recommend suitable support for each case
- Finalized and submitted case recommendations for management review, ensuring accuracy and attention to detail
- Coordinated with Social Service Offices (SSOs) to provide additional support for applicants ineligible for internal schemes
- Engaged with residents via phone to clarify application details and gather necessary information
- Participated in Project Refresh house visits, assessing homes in Hougang/Aljunied, Bedok, and Tampines to ensure readiness for interventions
Customer Analytics Specialist
Nanyang Polytechnic
03.2024 - 05.2024
- Conducted fieldwork and customer analytics as part of a project for Ergoworks, gathering insights on customer perspectives regarding the implementation of pods in malls.
- Conducted approximately 120 interviews across the span of 3 days
- Collaborated with the School of Design on a sustainability-focused project for the Association of Small & Medium Enterprises (ASME), contributing to the development of enhanced sustainability initiatives
Research Assistant (Part-time)
National Institute of Education (NIE)
08.2023 - 02.2024
- Administered tests for school children
- Data entry
- Casework management
Library Support Staff
National Library Board
02.2023 - 04.2023
- Arrangement of books
- Providing customer service
- Assisted in membership sign-ups
Retail Assistant
Bookxcess
08.2022 - 12.2022
- Maintained sales floor
- Providing customer service
- Cashiering duties
Education
Diploma - Business Management
Nanyang Polytechnic
Singapore 04.2021 - 05.2025
Skills
- Project Management
- Microsoft Office
- Customer Service
- Problem-solving
- Creative Thinking
- Communication
- Critical Thinking
- Report writing
- Attention to detail
Timeline
CARE Intern
People’s Association
06.2024 - 08.2024
Customer Analytics Specialist
Nanyang Polytechnic
03.2024 - 05.2024
Research Assistant (Part-time)
National Institute of Education (NIE)
08.2023 - 02.2024
Library Support Staff
National Library Board
02.2023 - 04.2023
Retail Assistant
Bookxcess
08.2022 - 12.2022
Diploma - Business Management
Nanyang Polytechnic
04.2021 - 05.2025
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