Nur Syahirah

• Contacting warm and cold leads to promote credit cards and supplementary cards
• Handling card activations and cancellations
• Responding to emails and following up on cases
• Managed a high volume of inbound calls to provide timely assistance for customers needs.
• Maintained comprehensive knowledge of product offerings, enabling efficient provision of accurate information to customers.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Admin Assistant

• Handling correspondences, greeting & attending customers for walk-in, answering phones and assisting with various office task as needed
• Opening invoices, delivery order in MYOB system

Marketing Representative

• Attending to events/shows
• Promoting products and service to customers
• Assisting in developing marketing strategies, creating promotional materials

Marketing cum Personal Assistant to General Manager

• Assisting with marketing campaigns, coordinating promotional events, handling correspondences, scheduling meetings, managing general manager's calendar and providing administrative support as needed

• Providing comprehensive administrative support
• Scheduling appointments/meetings
• Prepare documents/sales report
• Taking minutes

• Handling correspondences, greeting & attending customers for walk-in, answering phones and assisting with various office task as needed
• Opening invoices, delivery order in AutoCount system
• Handling e-commerce platforms orders & packing
• Manage accounting transactions & reconcile accounts payable and receivables
• Handling freight matters
• Negotiated with suppliers, vendors and other representatives