Summary
Overview
Work History
Education
Skills
Tel
Personal Information
Languages
Timeline
Barista

Nur Shanaz Naziha Binte Muhammad Toha

Summary

A responsive individual who actively contributes to discussions, I possess a positive attitude towards work and display a strong sense of personal pride in accomplishments. As a recent Nitec graduate with foundational knowledge in Opticianry and hands-on experience gained through academic projects and internships, I have developed strong teamwork, problem-solving, and time-management skills. With a commitment to making meaningful contributions and a drive to succeed, prepared to embark on a career journey.

Overview

3
3
years of professional experience

Work History

Intern

Crystalite Contact Lens & Optical Shop PTE LTD
01.2022 - 06.2022
  • Operated the lensometer, edging machine and hand-edging machine.
  • Performed basic eye checks on customers.
  • Organised and packed the spectacle orders.
  • Maintained safe, clean and organised environment.
  • Performed inventory checks, such as counting, and stocking of lenses and contact lenses.
  • Used POS system to enter orders, process payments and issue receipts.
  • Educated patients on the importance of eye care and the effects of various contact lenses and eyewear.
  • Developed custom eyeglass frames, lenses, and contact lenses to meet the individual needs of each patient.

Barista

Starbucks
10.2023 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Used POS system to accurately enter orders and process payments.
  • Promoted additional items with beverages, increasing store sales.
  • Greeted customers in a friendly and professional manner
  • Adapted to different customer needs and preferences, resulting in increased customer satisfaction.
  • Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries.

Clothing Sales Associate

Oysho
01.2023 - 03.2023
  • Managed fitting rooms by organizing clothes according to size, style, and color.
  • Cleaned, closed, and secured store at end of shift.
  • Answered customer questions about products and services, helped locate merchandise.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Assisted in managing inventory by conducting regular stock checks.

Education

Nitec - Opticianry

Institute of Technical Education
01.2022

GCE N'Levels -

Edgefield Secondary School
01.2020

Skills

  • Friendly and Approachable
  • Well-organized
  • Able to work in a team
  • Hard-working
  • Excellent Written and Verbal Communication
  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office PowerPoint

Tel

+65 8893 4511

Personal Information

  • Age: 20
  • Date of Birth: 12/10/2004
  • Nationality: Singaporean

Languages

English
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)

Timeline

Barista

Starbucks
10.2023 - Current

Clothing Sales Associate

Oysho
01.2023 - 03.2023

Intern

Crystalite Contact Lens & Optical Shop PTE LTD
01.2022 - 06.2022

GCE N'Levels -

Edgefield Secondary School

Nitec - Opticianry

Institute of Technical Education
Nur Shanaz Naziha Binte Muhammad Toha