Summary
Work History
Education
Skills
Timeline
Generic

nur shahirah

Summary

  • Well mannered student
  • Displays a caring demeanor and often take initiative to offer assistance to anyone in need
  • Awarded the Edusave Good Progress Award in 2021
  • Peer Support Leader in Secondary School and ITE
  • Volunteered for exchange program in Chiang Mai 2024
  • Edusave Merit Bursary 2023 of National ITE Certificate in Beauty and Wellness
  • Director's List for Academic Year 2023/2024 (Director's List top 10% from January 2023 to June 2023)
  • Edusave Certificate of Academic Achievement 2023 of National ITE Certificate in Beauty and Wellness
  • NTUC Education Services Union U Care Fund Bursary/Scholarship & Learning Award (2023 and 2024)

Work History

Beauty Therapist Intern

Bossi Face
70 Shenton Wy, #01-17/18, Singapore 079118
07.2024 - 11.2024
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Educated clients on care processes and advised on further care and products.
  • Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.

Education

Nitec - Beauty & Wellness

ITE East
02.2025

Cambridge Assessment International Education - Ministry of Education Republic of Singapore

Northland Secondary School
12.2022

Skills

  • Sales and upselling
  • Appointment scheduling
  • Customer service
  • Client relationship building
  • Client consultation
  • Clear communication
  • Payment processing
  • Active listening
  • Conflict resolution

Timeline

Beauty Therapist Intern

Bossi Face
07.2024 - 11.2024

Nitec - Beauty & Wellness

ITE East

Cambridge Assessment International Education - Ministry of Education Republic of Singapore

Northland Secondary School
nur shahirah