NUR NADIAH BINTE KAMARUDIN
Sales Executive
Singapore
Summary
Working in Wildlife Reserves Singapore since 2018, I was allowed to work with both in the guest relation sector and a wide variety of animals in the company. I have decided to move on further with my career with animals to expand my experiences and knowledge so that in the future, I am able to cater to the animals in the bigger picture not only training animals but being involved in treating and caring for the animals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
2
2
Languages
Work History
Sales Executive
Vedmed Agri
09.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Senior Animal Trainer Presenter
Mandai Wildlife Group
02.2019 - 07.2023
- Involved in animal training for shows such as lemurs, porcupines, otters, greater hog badger, and coatimundi
- Assisted in presenting for the 'Hello from the Wild Side' program and personalized message
- Primary Trainer for Porcupines and wolverine
- Husbandry such as cleaning of animals' dens and preparing food for animal consumption
- Part of the Keepers' Night committee
- Assisted in Animal Encounters in the river safari classroom for the Glamping events
- Participant of 20th annual and 2nd virtual SEAZA 2021
- Assisted in the Fei Yue program in the Zoo
- Pantry/store order for the section
- EXSA recipient sliver award (2nd Feb 2023)
Barista
Starbucks
11.2019 - 05.2021
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Ability to recall customers' names and their go-to orders
Adventure Tour Guide
Wildlife Reserves Singapore
05.2018 - 12.2018
- EXSA Award recipient in the year 2018 (Silver Award)
- Bringing private guests from all over the world for a personalized tour in river safari and night safari
- Educate guests with animal knowledge and conservations
- Working alongside with zookeepers from manatee, elephant, leopard trail and fishing cat trail to ensure guests have an exclusive time with the animals
- Buggy verified
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
- Managed bookings, transactions, and other administrative tasks to foster excellent customer experiences
Education
Nitec Travel And Tourism -
Institute of Technical Education
N-levels - undefined
Northview Secondary School
High School Diploma -
Temasek Polytechnic
Singapore 04.2001 -
Skills
Beverage preparation
Animal Trainer
Food Preparation and Safety
Friendly and outgoing
Animal Husbandry
Animal Enrichments
Studying animal behavior
Customer service
Product and animal knowledge
Goals and performance
Public speaking
Product promotions
Timeline
Sales Executive
Vedmed Agri
09.2023 - Current
Barista
Starbucks
11.2019 - 05.2021
Senior Animal Trainer Presenter
Mandai Wildlife Group
02.2019 - 07.2023
Adventure Tour Guide
Wildlife Reserves Singapore
05.2018 - 12.2018
High School Diploma -
Temasek Polytechnic
04.2001 -
N-levels - undefined
Northview Secondary School
Nitec Travel And Tourism -
Institute of Technical Education