Nur Isabella
Summary
Proactive and caring worker with experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Committed to providing tools and resources to succeed academically.
Highly organized and detail-oriented with passion for helping children reach academic goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
F&B
Boost Juice
07.2022 - Current
- Cleared area, cleaned and wiped the store to remove residue and comply with hygiene standards.
- Maintained clean and organized to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Greet guests to provide friendly and welcoming experience.
F&B
Bread Junction
01.2021 - 04.2021
- Maintained clean and organized to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped areas to remove residue and comply with hygiene standards.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of plastics and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new staff members on company policies and procedures.
Barista
Baker & Cook
01.2018 - 06.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
F&B
Dunkin Donut
02.2018 - 09.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
No Degree - N Level
Meridian Secondary School
12.2018
No Degree - PSLE
Griffiths Primary School
12.2014
Skills
- Staff Leadership
- Safety Awareness
- Managing Supplies
- Maintaining Safety
- Communication and Interpersonal Skills
- Strong Work Ethic and Dependable
- Collaborative and Team-Oriented
Languages
Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
F&B
Boost Juice
07.2022 - Current
F&B
Bread Junction
01.2021 - 04.2021
F&B
Dunkin Donut
02.2018 - 09.2018
Barista
Baker & Cook
01.2018 - 06.2019
No Degree - N Level
Meridian Secondary School
No Degree - PSLE
Griffiths Primary School
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