NUR HIDAYU BINTE ZULKIFLI
Singapore
Summary
I am a hightly motivated young professional, skilled in customer service and hospitality management. I am passionate about aviation and hope to pursue opportunities in this area.
Overview
4
4
years of professional experience
Work History
Guest Services Executive
Marina Bay Sands
01.2019 - 01.2022
- Provided check-in, check-out, and meet & greet services
- Worked to accommodate guest room preferences and early check-in requests
- Assisted with hotel logistic arrangements
- Liaised with all other departments to ensure seamless guest experiences
- Monitored online reservation system inventory and flagged limited availability to management
- Managed compliance with health & safety policies
Guest Relations & Park Operations
Mandai Wildlife Reserves Singapore
01.2018 - 01.2019
- Cash management and administrative support
- Interaction with visitors, greeting, answering queries, and providing assistance in situations which may require problem solving
- Educate guests on wildlife campaigns in the parks
Education
Diploma In Business Practice - Hospitality Management
Republic Polytechnic
01.2022
NITEC - Travel & Tourism Services
ITE College West
01.2019
Skills
- Initiative
- Teamwork
- Leadership
- First Aid
- Self Awareness
- Open Communication
- Adaptability
- Stress Management
Languages
English
Malay
Profile
NUR HIDAYU BINTE ZULKIFLI, +65 87950208, ayulodge@outlook.com, http://linkedin.com/in/hidayu-zulkifli, Block 436, Woodlands Street 41, #08-390, Singapore, 730436
Timeline
Guest Services Executive
Marina Bay Sands
01.2019 - 01.2022
Guest Relations & Park Operations
Mandai Wildlife Reserves Singapore
01.2018 - 01.2019
Diploma In Business Practice - Hospitality Management
Republic Polytechnic
NITEC - Travel & Tourism Services
ITE College West
Similar Profiles
Gerwyn LimGerwyn Lim
Intern at Marina Bay Sands Sands TheatresIntern at Marina Bay Sands Sands Theatres
MUHAMMAD ADHA BIN MALEKMUHAMMAD ADHA BIN MALEK
Rigger Tech at Marina Bay SandsRigger Tech at Marina Bay Sands
Wei Leng Jackie ChuaWei Leng Jackie Chua
Acting Pit Manager at Marina Bay SandsActing Pit Manager at Marina Bay Sands