Open To Work
Nur Asifa
Singapore
Summary
Dedicated professional with extensive experience in hospitality, customer service, and childcare. Demonstrates strong organizational skills, attention to detail, and effective communication abilities. Recognized for adaptability and efficiency in high-pressure environments, with a proven work ethic. Seeking to leverage organizational and customer service expertise in an office-based role.
Overview
12
12
years of professional experience
Work History
Teacher
superland pre school
03.2024 - Current
- Developed engaging lesson plans for diverse preschool curricula.
- Fostered a nurturing environment for children's emotional and social growth.
- Implemented effective classroom management techniques to promote positive behavior.
- Collaborated with parents to support individual student needs and development.
- Organized educational activities that encourage creativity and critical thinking.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Pre School Teacher
MyFirstSkool
Singapore
03.2019 - 08.2022
- As a preschool teacher, I delivered interactive and creative activities for the children according to their learning milestones and academic needs, including both individual and group centered activities.
- I consistently communicated with parents to report on student behaviour, and their developmental progress.
- I implemented multiple musical and art related activities.
- As a pre school teacher catering for young infants, I took care of routines such as showering, diapering, feeding and nap time.
- I prepared (WPA)weekly plan activities for the children, which includes all their cognitive, emotional, gross and fine motor skills and other relevant paperwork duties.
Concierge
The Concourse
06.2017 - 01.2022
- During my time as a concierge at The Concourse, I provided exceptional customer service to guests, ensuring their needs were met and exceeded.
- I assisted guests with inquiries, reservations, and recommendations, ensuring they had a memorable stay.
- I also coordinated with other departments to ensure a seamless experience for guests, resolving any issues or concerns that arose.
- With my strong communication and problem-solving skills, I created a positive and welcoming environment for guests.
- Provided exceptional customer service, ensuring guest needs were met and exceeded.
- Assisted guests with inquiries, reservations, and recommendations.
- Coordinated with other departments to ensure a seamless experience for guests.
- Utilized my communication and problem-solving skills to create a positive and welcoming environment.
Guest Service Associate
Marina Bay Sands
02.2017 - 05.2017
- As a guest associate at Marina Bay Sands, I provided excellent customer service to guests, ensuring their needs were met during their stay.
- I greeted guests, assisted with check-in procedures, and provided information about the hotel and its amenities.
- I also had the opportunity to showcase my photography skills by capturing memorable moments for guests.
- With my attention to detail and creativity, I created a positive and memorable experience for guests.
- Provided excellent customer service, ensuring guest needs were met during their stay.
- Greeted guests, assisted with check-in procedures, and provided information about the hotel.
- Showcased my photography skills by capturing memorable moments for guests.
- Utilized my attention to detail and creativity to create a positive and memorable experience for guests.
Senior Guest Service Agent
Conrad Centennial Singapore Hotel
Singapore
01.2014 - 12.2016
- As a senior guest service agent at Conrad Centennial Singapore, I provided exceptional customer service to guests, ensuring their needs were met and exceeded.
- I assisted guests with check-in and check-out procedures, handled inquiries and requests, and resolved any issues or concerns that arose.
- I also trained and mentored junior staff members, ensuring a high level of service was maintained.
- With my strong leadership and communication skills, I created a positive and memorable experience for guests.
- Provided exceptional customer service, ensuring guest needs were met and exceeded.
- Assisted guests with check-in and check-out procedures, handled inquiries and requests.
- Resolved any issues or concerns that arose, ensuring guest satisfaction.
- Trained and mentored junior staff members, ensuring a high level of service was maintained.
Education
Advance Certificate in Early Years(ACEY) -
NTUCFIRSTCAMPUS
Singapore04.2020
DIPLOMA IN TRAVEL,TOURISM AND HOSPITALITY -
MDIS
Singapore01.2010
O LEVELs -
Naval Base Secondary School
Singapore01.2010
Skills
- Critical Thinking
- Active Listening
- Microsoft Office Word
- Leadership and Teamwork
- Leadership Skills
- Critical thinking and problem solving
- Interpersonal Communication Skills
- Hard Working
- Conflict Resolution
- Creativity
- Microsoft Excel
- Microsoft PowerPoint
- Interpersonal Skills
- Teamwork
- Decision Making
- Effective Time Management
- Adaptability
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Attention to Detail
- Time Management
- Computer Skills
- Ability to Multitask
- Fast Learner
- Communication
- Microsoft Office
- Customer Service
- Problem-solving
Personal Information
- Date of Birth: 08/08/94
- Nationality: Singaporean
- Place of Birth: Singapore
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Teacher
superland pre school
03.2024 - Current
Pre School Teacher
MyFirstSkool
03.2019 - 08.2022
Concierge
The Concourse
06.2017 - 01.2022
Guest Service Associate
Marina Bay Sands
02.2017 - 05.2017
Senior Guest Service Agent
Conrad Centennial Singapore Hotel
01.2014 - 12.2016
Advance Certificate in Early Years(ACEY) -
NTUCFIRSTCAMPUS
DIPLOMA IN TRAVEL,TOURISM AND HOSPITALITY -
MDIS
O LEVELs -
Naval Base Secondary School