Nur Aleeya Esmawatie Binte Saludin
Yishun
Summary
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Full Timer
Converse Nex
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Performed cash, card, and check transactions to complete customer purchases.
Part time
Mr D.I.Y, Down Town East
Down Town East
06.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
Full time Retail Associate
HLA, Paya Lebar Quarter
Paya Lebar Quarter
05.2023 - 06.2023
- Greeting and serving customers. Handle monthly new stock, helping out customer needs such as what they find on their liking and finding size to their best liking and dealing personal sales too.
Full time Retail Associate
Playdress, Bugis
Bugis
11.2022 - 04.2023
- Greet and serve customers with outstanding customer service. Work as a team to meet daily and monthly sales goals. Introduce promotions and upsell to customers. Handle weekly new stock arrivals and inter-outlet transfers as well as assisting in shop merchandise display.
- Serve customers, dealing with weekly stock. Arranging the department that was assigned to bringing stock down, doing price tag and maintaining the department. Helping around and customer by finding what they need for their home and self.
Full time Service Crew
Liho Tea, Novena
Novena
04.2022 - 10.2022
- Responsible for daily shop operations such as cashiering and preparation of drinks. Handling customer’s needs in a kind manner and keeping a clean work environment. Providing support in operating other outlets.
Warehouse Assistant
Shopee Warehouse, Jurong
Jurong
03.2022 - 04.2022
- Responsible for picking, sorting and packing products according to customers’ orders. Ensuring a clean and safe work environment.
Team Member
A&W Restaurant, Canberra
Canberra
01.2021 - 10.2021
- Cashiering, hosting and attending to customers’ needs. Assist in the outlet’s daily operations while maintaining hygiene standards. Preparing food and ensuring food preparation areas are clean.
Team Member
Mcdonald’s, Yishun
Yishun
10.2020 - 12.2020
- Cashiering, hosting and attending to customers’ needs.
Warehouse Assistant
Ninjavan Warehouse, Yio Chu Kang
Yio Chu Kang
11.2019 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
Education
N Level - undefined
Northbrooks Secondary School
Yishun11.2021
Skills
- Time management
- Communication skills
- Interacting with guests
- Safety Oriented
- Attention to details
- Teamwork
- Multitasking
- Housekeeping
- Customer service
- Teamwork and collaboration
- Listening skills
- Stocking and receiving
- Store opening and closing
- Product sales
- POS system operation
- Upselling
- Sales training
- Brand promotion
- Verbal and written communication
- Merchandising
LANGUAGES
English Language
Malay Language
Awards
Red Cross First Aid Competition 2019 Silver Award
Timeline
Sales Associate
Full Timer
01.2024 - Current
Part time
Mr D.I.Y, Down Town East
06.2023 - 01.2024
Full time Retail Associate
HLA, Paya Lebar Quarter
05.2023 - 06.2023
Full time Retail Associate
Playdress, Bugis
11.2022 - 04.2023
Full time Service Crew
Liho Tea, Novena
04.2022 - 10.2022
Warehouse Assistant
Shopee Warehouse, Jurong
03.2022 - 04.2022
Team Member
A&W Restaurant, Canberra
01.2021 - 10.2021
Team Member
Mcdonald’s, Yishun
10.2020 - 12.2020
Warehouse Assistant
Ninjavan Warehouse, Yio Chu Kang
11.2019 - 12.2019
N Level - undefined
Northbrooks Secondary School