Noryana Mohamed Ali
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Exceptional communicator with project management and organizational skills.
Overview
17
17
years of professional experience
Work History
Stay at Home Mum
Self employed
12.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed multiple schedules for a household of two adults and 3 children.
- Create and implement daily routines for effective scheduling.
- Establish budgets for utilities, food and other necessities to maintain fiscal responsibility.
- Coordinate medical appointments for all family members and follow up with health care providers.
- Balance caregiving duties with freelance work using time management strategies.
Tutor
Self employed
01.2011 - 10.2015
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Met with parents to discuss student progress and address concerns.
- Responded to email and telephone requests to provide students with specific information.
Management Support Officer
Ngee Ann Polytechnic
10.2010 - 08.2011
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Organized and updated databases, records and other information resources.
- Answered phone calls and email inquiries.
Co-Curricular Programme Executive
Aspire Eduservices Pte Ltd
01.2009 - 02.2010
- Served as liaison between parents and students.
- Supported teachers in learning and applying new skills through meaningful professional development.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Created spreadsheets for more efficient recordkeeping.
- Organized and managed school records, student documentation and administrative communications.
- Input data into spreadsheets and databases.
Spa Manager
Traditional Wellness Pte Ltd
11.2006 - 10.2008
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Recorded product sales into spa's weekly income report.
- Utilized promotions, print and digital marketing to attract new clients.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
- Conducted internal audits of spa finances and completed basic accounting functions to maintain accurate records.
Education
Diploma in Business Management - Retail And Travel Management
Nanyang Polytechnic
Singapore09.2006
GCE 'O' Level -
East View Secondary School
Singapore11.2002
Skills
- Organization and Planning Skills
- Communication
- Confidence Building
- Operational Efficiency
- Customer Relationship Management
- Administrative Support
- Customer Inquiries
- Time Management
- Problem Solving
Languages
Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Stay at Home Mum
Self employed
12.2015 - Current
Tutor
Self employed
01.2011 - 10.2015
Management Support Officer
Ngee Ann Polytechnic
10.2010 - 08.2011
Co-Curricular Programme Executive
Aspire Eduservices Pte Ltd
01.2009 - 02.2010
Spa Manager
Traditional Wellness Pte Ltd
11.2006 - 10.2008
Diploma in Business Management - Retail And Travel Management
Nanyang Polytechnic
GCE 'O' Level -
East View Secondary School
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