Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Hobbies
Timeline
Generic

Nor Wahyu Ajmaain

Summary

Dynamic leader with proven expertise in team management and decision-making, honed at Singapore Prison Service. Excelled in fostering collaboration and enhancing operational efficiency, significantly improving training effectiveness. Skilled in conflict resolution and mentoring, adept at driving positive outcomes and professional growth.


Developed valuable skills in structured and team-oriented environment, seeking to transition into new field. Demonstrates strong capabilities in leadership, operational management, and effective communication. Aims to leverage these transferable skills to contribute meaningfully in dynamic and collaborative setting.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Correctional Unit Officer

Singapore Prison Service
03.2009 - Current
  • Coordinated with outside agencies such as mental health providers, probation officers, and social workers to address individual inmate needs effectively.
  • Contributed to a positive institutional culture through open communication, teamwork, and mutual respect among staff and inmates alike.
  • Fostered a sense of personal responsibility among inmates by setting clear expectations and holding them accountable for their actions.
  • Maintained order & discipline within the unit through consistent enforcement of rules and regulations, promoting a secure environment.
  • Assisted with intake processing for new arrivals to the unit while ensuring all documentation was accurately completed in a timely manner.
  • Increased situational awareness during emergencies by participating in regular drills & contingency exercise, staying updated on best practices in crisis response.
  • Enhanced facility operations by collaborating with staff on implementing effective policies and procedures.
  • Assisted in the rehabilitation process by connecting inmates with appropriate programs and resources based on individual needs.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.

Centre Manager/Drum Instructor

Percussive Arts & Music School
07.2007 - 03.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and students.
  • Improved marketing to attract new students and promote business.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Conduct yearly drum recital to showcase students achievement

National Service

Singapore Civil Defence Force
09.2004 - 12.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Collaborated with IT department to troubleshoot technical issues, ensuring minimal downtime for employees'' workstations or equipment malfunctions.

Education

Specialist Certificate in Learning & Instructional

National Institute of Education
Singapore
02-2021

Diploma In Information Technology

Nanyang Polytechnic
Singapore
05-2004

GCE O & N Level

Anderson Secondary School
Singapore
11-2000

PSLE

Fuhua Primary School
Singapore
11-1995

Skills

  • Team management
  • Delegation mastery
  • Mentoring
  • Decision-making
  • Task prioritization
  • Interpersonal skills
  • Professionalism
  • Conflict resolution

Affiliations

  • Orkestra Melayu Singapura

Certification

Environmental Infection Control & Management in Non-Hospital Facilities 961769 (26 September 2024 - 27 September 2024)


Home Team Simulation System Instructor Course (20 February 2020 - 21 February 2020)


Methods of Instruction Course (23 November 2016 - 1 December 2016)


BizSAFE Level 2 - Develop a Risk Management Implementation Plan (15 September 2016 - 16 September 2016)

Hobbies

I enjoy playing music on the drums & percussion. I have been interested in playing music since 7 years old and it brings me a great sense of satisfaction and relaxation. I love learning new techniques and expanding my skills, and I am always looking for new ways to develop myself. I am always fully immersed at the moment and enjoying the process. I have develop a drum related channel on youtube platform at http://www.youtube.com/YuDrumOfficial. Playing music has become an important part of my life and I am grateful to have found something that brings me so much joy.

Timeline

Correctional Unit Officer

Singapore Prison Service
03.2009 - Current

Centre Manager/Drum Instructor

Percussive Arts & Music School
07.2007 - 03.2009

National Service

Singapore Civil Defence Force
09.2004 - 12.2006

Specialist Certificate in Learning & Instructional

National Institute of Education

Diploma In Information Technology

Nanyang Polytechnic

GCE O & N Level

Anderson Secondary School

PSLE

Fuhua Primary School

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Nor Wahyu Ajmaain