Summary
Work History
Education
Timeline
Generic
Norsuzieana Binti Ismail

Norsuzieana Binti Ismail

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Senior Executives

Aeon Credit Services (M) Berhad
07.2013 - 12.2019
  • Responsible to each separate individual result (collection result).
  • Advise customer to make the payment on time.
  • Re act as a reminder to remind customer regarding the payment due date
  • Response customer request based on the customer requirement
  • To ensure to maintain customer service and company image.
  • Complete dunning activities based on allocated queues.
  • Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
  • Ensure good clients relationship & service levels.
  • Achieve the set standards in collections and financial objectives of collections by the management.

Education

Diploma in Banking

Universiti Teknologi Mara
Malaysia
06.2013

Timeline

Senior Executives

Aeon Credit Services (M) Berhad
07.2013 - 12.2019

Diploma in Banking

Universiti Teknologi Mara

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Norsuzieana Binti Ismail