NOR SHABRINA MOHD GHAZALI

Security Officer

Securitas

02.2019 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in by foot and lenel (alarm monitoring)
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Investigated suspicious activities and persons to maintain security of premises.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.