Norsalina Bite Mohamed Shah

• Received stocks, check, distribute and display received items on the selling floor.
• Keep records of incoming and outgoing shipments.
• Pack stocks, seal and tag cartons for delivery.
• Ensure correct shipping information is attached and move completed order to the shipping area.
• Keep shelves fully stocked, tidy and complete with price labels.
• Return unwanted items and place to their correct shelf position and arrange products on shelves.
• Check expired items and place near expiry items for special promotions.
• Replenish stocks from storage boxes.
• Greet and welcome customers, always smiling and polite when attending to their questions and helping them locate items, providing advice, or recommendations.
• Empty trash receptacles and maintain a clean workspace in the store.
• Assist each other in ensuring smooth store operations.
• Complete tasks given by superior and follow workplace established guidelines and SOPs.

• Answered telephone calls to provide information and schedule new appointments.
• Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
• Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
• Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
• Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
• Recommended and sold spa packages and memberships based on client's preferences and needs.
• Managed front desk by answering phones, scheduling appointments, and greeting guests.
• Contributed to sales goals by recommending appropriate products and services based on client needs.

Partime

• Provided exceptional customer service to drive satisfaction.
• Communicated product value, quality, and style to educate and entice potential customers.
• Collaborated with sales staff to identify target customers, promote products and increase sales.

• Ensured accurate invoicing based on finalized contracts; tracked payments received to maintain accurate financial records.
• Collaborated with design team members on creating visually appealing event spaces, taking into account clients'' preferences and budget constraints.
• Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
• Managed administrative logistics of events planning, event booking, and event promotions.

• Issued visas to visitors stating how long visitor is permitted to legally stay in country.
• Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance within the organization.
• Observed passengers passing through passport control areas by checking passports.
• Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
• Reduced immigration fraud through thorough examination of documents and identification of inconsistencies.
• Maintained detailed records of all case files, ensuring accurate and up-to-date information is available for further action or analysis.

Partime

• Assist in cards and collection of payments at the office.
• Collection of payment fee and fines for VEP, Toll, ERP at the Checkpoint for vehicle permits and cards