

Experienced aviation service professional with nearly 10 years in frontline and operational roles, specializing in resolving complex customer inquiries and ensuring smooth travel experiences. Passionate about delivering exceptional service, strengthening passenger relationships, and supporting airline brand loyalty through efficiency, empathy, and attention to detail.
• Assisted customers by phone with purchases, booking changes, and service add-ons.
• Resolved escalations with empathy and professionalism.
• Strengthened communication and problem-solving skills in a high-volume environment.
Immediate