Norliza Ismail
Summary
Dynamic administrative professional with extensive experience at Williams Lea Private Limited, excelling in data entry and customer service. Proven ability to enhance office efficiency through effective supply management and meticulous record-keeping. Adept at fostering positive client relationships while maintaining confidentiality and supporting team objectives. Proficient in Microsoft Office and multi-line phone systems.
Overview
27
27
years of professional experience
Work History
Office Administrative Assistant
Williams Lea Private Limited
09.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Williams Lea Private Limited
10.2002 - 08.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Bowne Business Solutions Private Limited
02.2001 - 09.2002
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Junior Accountant
ING Baring Securities
01.1998 - 01.1999
- Assisted with preparation of monthly financial statements.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Prepared journal entries and entered into system using [Software].
- Reconciled month-end totals for timely and accurate reporting of financial information.
Education
No Degree -
Bedok South Secondary School
Singapore12-1995
No Degree -
Bedok View Primary School
Singapore12-1990
No Degree -
Mei Chin Primary School
Singapore12-1989
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- File organization
- Database entry
- Document scanning
- Telephone reception
- Confidentiality handling
- File management
- Office supply management
- Spreadsheet development
- Supply inventory
- Spreadsheet management
- Accounting support
- Email management
- Scanning and copying
- Customer service
- Administrative support
- Computer skills
- Microsoft Word
- Computer proficiency
- Office administration
- Filing
- Microsoft outlook
- Microsoft Excel
- Excel spreadsheets
- Microsoft PowerPoint
- Documentation and recordkeeping
- Office equipment maintenance
- Invoice processing
- Multi-line phone proficiency
- Spreadsheets
Timeline
Office Administrative Assistant
Williams Lea Private Limited
09.2022 - 08.2024
Administrative Assistant
Williams Lea Private Limited
10.2002 - 08.2022
Administrative Assistant
Bowne Business Solutions Private Limited
02.2001 - 09.2002
Junior Accountant
ING Baring Securities
01.1998 - 01.1999
No Degree -
Bedok South Secondary School
No Degree -
Bedok View Primary School
No Degree -
Mei Chin Primary School
Similar Profiles
Abhilash D KAbhilash D K
Deputy Engineer - CADD at Lea Associates South Asia Private LimitedDeputy Engineer - CADD at Lea Associates South Asia Private Limited
Gowtham Dev MadugulaGowtham Dev Madugula
Assistant Bridge Engineer at LEA Associates South Asia Private LimitedAssistant Bridge Engineer at LEA Associates South Asia Private Limited
Brigitte SchumacherBrigitte Schumacher
Office Services Supervisor at Williams LeaOffice Services Supervisor at Williams Lea
Theresa WebbTheresa Webb
Front Office Assistant /Office Administrative Assistant at ARBOR VISTAFront Office Assistant /Office Administrative Assistant at ARBOR VISTA
Edna PortilloEdna Portillo
Front Office Assistant/Office Administrative Assistant at Texas Urology SpecialistsFront Office Assistant/Office Administrative Assistant at Texas Urology Specialists