READING
NORLIN HUSSIAN
BTE ABDUL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
2041
2041
years of post-secondary education
7
7
Certificates
2
2
Language
Work History
Sahel Travel /Tours
7 2024 - Current
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
SMG Medical Group
08.2016 - 06.2024
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Hired, trained and supervised employees to maintain team of high performers.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Created and implemented policies to improve operational efficiency and patient care quality.
CKH Vein Surgery
03.2015 - 06.2016
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Fostered supportive learning environment, facilitating peer-to-peer tech tutoring sessions.
- Reduced meeting inefficiencies, introducing effective agenda planning techniques.
Vivien Lim Endo Clinic
11.2014 - 03.2015
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Hired, trained and supervised employees to maintain team of high performers.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Created and implemented policies to improve operational efficiency and patient care quality.
Admin Asst – contracted
Parkway Pantai
04.2014 - 10.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Marketing and Operations Executive
HMI Limited International Pte Ltd
08.2013 - 04.2014
- Handling of foreign liaison / logistics
- Co-ordinating marketing events
Clinic Admin- TEMP
Pacific Healthcare Pte Ltd
07.2013 - 07.2013
- Admin duties / handling front line
Clinic Manager / Administrator
Space & Light (Medical) Pte Ltd
08.2008 - 06.2013
- Company Overview: Dr Lynn Yeo
- Arrange appointments and schedule work order
- Maintenance of client records
- Overseeing claims from client medical insurance
- Preparation of medical reports
- Ad hoc duties / ordering of medical supplies
- Bank in duties / financial upkeep
- Balancing of accounts
- Preparation for surgical needs
- Personal assistance to the physician
- Dr Lynn Yeo
Recept/Clinic Administration/Ophthalmic Tech
AsiaHealth Partners
06.2006 - 07.2008
- Company Overview: Dr Lynn Yeo
- Appointment / registration
- Collection of fund
- Preparation for billing and insurance claims
- Assisting in clinical procedures
- Submission for medisave and medical reports
- Dr Lynn Yeo
Recept/Clinic Admin – TEMP
T32 Dental Clinic Pte Ltd
04.2005 - 05.2006
- Ensuring smooth workflow daily
- Registration / collection and dispensing of drugs
- Daily collection and financial counselling
Recept – Part Time
Ko Djeng Dental Pte Ltd
01.2005 - 03.2005
- Maintenance of medical records
- Arrangements of appointments
- Upkeep and regularize surgical procedures
Recept/Ophthalmic Tech/Admin
Asiamedic Eye Centre
04.1999 - 12.2004
- Company Overview: Dr Lynn Yeo
- Registration/ collection / billing duties
- Records maintenance
- Bank in financial duties
- Arrange / organize to see through road shows / events
- Dr Lynn Yeo
Clinic Supervisor/Admin
Christopher Chen for Reproductive Medicine
01.1996 - 12.1999
- Manage supervisory front reception duties
- Overseeing clinic daily operations
- Closing and opening of clinic accounts
Patient Service Clerk
Singapore General Hospital
01.1994 - 12.1996
- Registration / billing duties
- Scheduling of appointments
- Daily settlement of finances
- Upkeep and maintenance of records
- Adhoc admin duties
Guest Relations Officer/Concierge
Beaufort Hotel Spore(Sentosa)
01.1992 - 12.1994
- Registration/ billing duties
- Maintenance of foreign currencies
- Personal concierge to VIP
- Check in / check out of clients
- Front office duties
Front Office Clerk
Dynasty Hotel Spore
01.1990 - 12.1992
- ( duties similar as to the above )
Tour Personnel
Jurong Crocodile Paradise
01.1989 - 12.1990
- Management of tourist outlet
- Overseeing daily operations
- Exchange and conversions of foreign currencies
- Tallying daily arrivals and departures of tour groups
Education
WSQ Diploma - Tourism /Logistics
GCE O Levels - undefined
01.1988 - 12.1989
GCE N Levels - undefined
01.1984 - 12.1988
PSLE - undefined
Kindergarten - undefined
Clementi Town Secondary School - undefined
Clementi Town Secondary School
01.1985 - 12.1989
Toh Tuck Primary School - undefined
Toh Tuck Primary School
01.1979 - 12.1984
Skills
Topography (Orbscan and Tomey)
AutoRefractor
Tonometer
Humphreys Visual Field
Fundus Photography
Microsoft Office
Teamwork and collaboration
Computer skills
Friendly, positive attitude
Customer service
Microsoft office
Certification
WSQ – Diploma in Tourism -Logistics
Interests
RUNNING
TRAVELLING
Timeline
SMG Medical Group
08.2016 - 06.2024
CKH Vein Surgery
03.2015 - 06.2016
Vivien Lim Endo Clinic
11.2014 - 03.2015
Admin Asst – contracted
Parkway Pantai
04.2014 - 10.2014
Marketing and Operations Executive
HMI Limited International Pte Ltd
08.2013 - 04.2014
Clinic Admin- TEMP
Pacific Healthcare Pte Ltd
07.2013 - 07.2013
Clinic Manager / Administrator
Space & Light (Medical) Pte Ltd
08.2008 - 06.2013
Recept/Clinic Administration/Ophthalmic Tech
AsiaHealth Partners
06.2006 - 07.2008
Recept/Clinic Admin – TEMP
T32 Dental Clinic Pte Ltd
04.2005 - 05.2006
Recept – Part Time
Ko Djeng Dental Pte Ltd
01.2005 - 03.2005
Recept/Ophthalmic Tech/Admin
Asiamedic Eye Centre
04.1999 - 12.2004
Clinic Supervisor/Admin
Christopher Chen for Reproductive Medicine
01.1996 - 12.1999
Patient Service Clerk
Singapore General Hospital
01.1994 - 12.1996
Guest Relations Officer/Concierge
Beaufort Hotel Spore(Sentosa)
01.1992 - 12.1994
Front Office Clerk
Dynasty Hotel Spore
01.1990 - 12.1992
Tour Personnel
Jurong Crocodile Paradise
01.1989 - 12.1990
GCE O Levels - undefined
01.1988 - 12.1989
Clementi Town Secondary School - undefined
Clementi Town Secondary School
01.1985 - 12.1989
GCE N Levels - undefined
01.1984 - 12.1988
Toh Tuck Primary School - undefined
Toh Tuck Primary School
01.1979 - 12.1984
PSLE - undefined
Kindergarten - undefined
Sahel Travel /Tours
7 2024 - Current
WSQ Diploma - Tourism /Logistics
Languages
English
Bilingual or Proficient (C2)
Primaryduties
- Meeting of client demands
- Smooth workflow assurance
- Troubleshooting incidences
- Maintenance of records
- Financial Counselling
- Balancing Accounts
- Ad Hoc Administrative Duties
- Organising road shows/Talks/Events
- Scheduling Appointments
- Surgeries Arrangements
- Providing good client satisfaction
- Anticipation of clients needs
- Managing communication and coordination duties
- Projecting professionalism
- Development of good rapport with fellow staff
- Application of problem solving and judgement skills
- Medisave submissions / audits
- Coordinating talks / events
Personal Information
- Date of Birth: 02/15/72
- Nationality: Singaporean
References
- Dr Lynn Yeo, 96958721
- Chan Gladys, 98274011
- Dr Lee Leing, 97348097
- Stansy Stephen, 90304861
Extracurricular Activities
1984-1989, Class Debate/Speech Day/LDDS, Secretary, 1984-1989, The Language Club, Member, 1985-1987, St Johns Ambulance, Member, 1984-1985, Spore Girl Guides, Member, 1984-1989, Softball, School Captain, 1984-1988, Badminton Club, Member
Personal Traits
- Punctual
- Reliable
- Dependable
- Team Player
Ophthalmicequipmentproficiency
- Topography (Orbscan and Tomey)
- AutoRefractor/ Tonometer
- Humphreys Visual Field
- Fundus Photography
Primaryduties
- Meeting of client demands
- Smooth workflow assurance
- Troubleshooting incidences
- Maintenance of records
- Financial Counselling
- Balancing Accounts
- Ad Hoc Administrative Duties
- Organising road shows/Talks/Events
- Scheduling Appointments
- Surgeries Arrangements
- Providing good client satisfaction
- Anticipation of clients needs
- Managing communication and coordination duties
- Projecting professionalism
- Development of good rapport with fellow staff
- Application of problem solving and judgement skills
- Medisave submissions / audits
- Coordinating talks / events
Personal Information
- Date of Birth: 02/15/72
- Nationality: Singaporean
References
- Dr Lynn Yeo, 96958721
- Chan Gladys, 98274011
- Dr Lee Leing, 97348097
- Stansy Stephen, 90304861
Extracurricular Activities
1984-1989, Class Debate/Speech Day/LDDS, Secretary, 1984-1989, The Language Club, Member, 1985-1987, St Johns Ambulance, Member, 1984-1985, Spore Girl Guides, Member, 1984-1989, Softball, School Captain, 1984-1988, Badminton Club, Member
Personal Traits
- Punctual
- Reliable
- Dependable
- Team Player