Norlela Malati
Singapore General Hospital
16
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Staff Nurse 1
2 Years 10 Months- Monitored patient vital signs, identifying changes and escalating concerns to the healthcare team promptly.
- Administered medications and treatments in accordance with established protocols and patient care plans.
- Collaborated with multidisciplinary teams to develop and implement individualized care strategies.
- Educated patients and families on health management, enhancing understanding of treatment regimens.
- Implemented infection control measures, maintaining a safe environment for patients and staff.
- Assisted in training new nursing staff on hospital policies, procedures, and best practices.
- Streamlined documentation processes using electronic health record systems, ensuring accuracy and compliance.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Demonstrated time management skills while juggling multiple priorities in a fast-paced environment.
- Provided pre-and post-operative care, reducing recovery times and complications for surgical patients.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Ward Champion for NutritionSupport Services(NSS)-PEG.
- Provided skilled, timely and level-headed emergency response to critically-ill patients in General Ward(GW) and Intermediate Care Area(ICA).
Intelligence Analyst
10 Years 7 Months- Analyzed intelligence data to identify trends in customs violations activities.
- Developed and implemented strategies to enhance risk assessment processes within customs operations.
- Conducted thorough investigations and provided actionable insights for enforcement actions.
- Enhanced reporting frameworks for intelligence findings, ensuring alignment with regulatory requirements and best practices.
- Coordinated with other intelligence agencies to share information and resources.
- Created useful and timely intelligence products to support field operations.
- Improved operational readiness, by serving as a Customs Defensive Tactics instructor.
Education
Bachelor of Science - Nursing Practice
- Recipient of Victor and Angeline Hesed Foundation Nursing Prize (Top Student in Professionalism, Ethics and Law in Healthcare), Semester 1, Year 25/26
- Class Representative of current NUS class for 24/25, 25/26 and 26/27
- Student Ambassador for NUS BSC Nursing Practice 26/27
Diploma in Nursing - Nursing
Diploma In Law & Management - Law
Skills
Direct patient care
Medication and IV administration
Surgical nursing
Infection control
Post-operative care
Patient education
Case management
Diet and nutrition
Strong clinical judgment
Decision-making
Nutritional assessment
Emergency response
Timeline
Staff Nurse 1
Singapore General Hospital
11.2023 - CurrentRead More
Intelligence Analyst
Singapore Customs
01.2011 - 08.2021Read More
National University of Singapore
Bachelor of Science from Nursing Practice
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Ngee Ann Polytechnic
Diploma in Nursing from Nursing
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Temasek Polytechnic
Diploma In Law & Management from Law
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