Norizah Mohamad Kassim

• Responsible for planning and overseeing inbound and outbound deliveries.
• Organizing warehouse, labeling goods, and processing shipments, while supervising pick and delivery notes for dispatches.
• Validating invoices, debit/credit notes, and other relevant documentation.
• Optimizing vehicle capacity, consolidating loads, and planning routes based on stock availability and requirements.
• Ensuring efficient picking and loading activities with record-keeping
• Liaising with transporters for local and overseas deliveries, as well as the Marketing Manager, Sales Team, and customs department to ensure efficient deliveries and adherence to regulations.
• Overseeing the customer order , which includes order entry and delivery acknowledgment POD.
• Reviewing pending sales order to maintain delivery within agreed lead time service levels.
• Managed functional areas of logistics.
• Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
• Conducted research to address shipping errors and packaging mistakes.
• Increased distribution points within markets by analyzing sales numbers and delivery costs.
• Used SAP to coordinate and monitor outgoing and inbound deliveries.
• Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.

• Worked well in team setting, providing support and guidance.
• Handling Phone calls, Customer Services for import and export shipment.
• Liaise with Logistics Department in Malaysia to confirm Production planner confirm runs.
• Save all relevant documentation to system.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Self-motivated, with strong sense of personal responsibility.

• Worked well in team setting, providing support and guidance.
• Dealing with shipper and customer to ship cargo via barge, to plan and arrange weekly schedule,
• Get transportation plan for Hauler to collect or delivery container to customer premises.
• Book with carrier for vessel movement. Follow up promptly for shipment arrival to destination.
• Worked effectively in fast-paced environments.
• Strengthened communication skills through regular interactions with others

• Dealing with shipper and customer to ship cargo via barge, to plan and arrange weekly schedule.

• Get transportation plan for haulier to collect or delivery container to customer premises, Book with carrier for vessel movement. Follow up promptly for shipment arrival to destination.

• Liaise with Supplier / Shipper to deal arrangement for transportation,
• Verified shipments against documents to maintain accuracy.
• Booking carrier and co-loader for vessel movement, getting all documentation complete to declare permit via custom Singapore and BL (Bill of Lading) confirmation.
• Getting all COO (Certificate of Origin) or LC (Letter of credit) ready before shipment departed.
• Revert Shipper or supplier for pre-alert, and lastly invoices.

• Coordinate with delivery schedule and other daily supply chain, get weekly schedule to ship from vendor.
• Report and records of any non compliance in the system.
• Making sure recovery plan done. Create timely and accurate ASN status in both customer and internal system, maintain proper documentation and filing process to provide 24/7 coverage.
• Set clear goals to monitor targets and offered real-time input on performance and motivation.
• To achieve the KPI in the department.