Overview
Work History
Education
Skills
Timeline
Generic

Noriza Zainal

Overview

16
16
years of professional experience

Work History

Senior Executive, Real Estate Management

Nanyang Technological University
10.2015 - Current
  • Spearhead negotiations of leases and licenses, ensuring favorable terms for the organization and maintaining positive tenant relationships.
  • Prepare comprehensive leasing documents and contracts, ensuring legal compliance and accuracy in all agreements.
  • Oversee the collection of Security Deposits and rents, implementing efficient payment processes.
  • Conduct thorough background checks on prospective tenants, ensuring a reliable and responsible tenant pool.
  • Explain leasing policies to prospective renters, addressing inquiries and fostering clear communication.
  • Process maintenance requests from property tenants, ensuring timely and satisfactory resolution.
  • Conduct property tours, showcasing available units and promoting a positive tenant experience.
  • Manage the handing and taking over of units, ensuring a smooth transition for both tenants and the organization.
  • Ensure timely reinstatement and fitting out of units, optimizing property readiness for occupancy.

Administrator

CLL Shipping (S) Pte Ltd
11.2013 - 11.2014
  • Process and coordinate shipment requests, ensuring timely and accurate delivery of goods.
  • Assist in obtaining, analyzing, and verifying the accuracy of order information.
  • Collaborate with internal teams to address and resolve shipment-related issues.
  • Prepare and maintain shipping documentation, including bills of lading, packing lists, and customs paperwork.
  • Provide customer service support by addressing inquiries related to shipment status, tracking, and delivery times.
  • Work closely with carriers and freight forwarders to optimize shipping routes and reduce transportation costs.
  • Implement and maintain efficient filing systems for shipping records and documentation.
  • Monitor and track inventory levels to prevent stockouts and delays in shipments.


Customer Service Co-ordinator

Mac-Nels Line (S) Pte Ltd
10.2007 - 08.2013
  • versee inbound and outbound packages for transportation, ensuring timely and accurate deliveries.
  • Communicate with shippers to provide shipping rates, answer inquiries, and address any concerns.
  • Manage and coordinate large quantities of packages, ensuring proper documentation and labeling.
  • Assist in routing tasks to optimize transportation routes and reduce shipping costs.
  • Collaborate with carriers and freight forwarders to schedule and coordinate shipments.
  • Monitor and track shipments to provide real-time updates to customers and internal teams.
  • Address and resolve shipping-related issues, including delays, damages, and discrepancies.
  • Maintain accurate and up-to-date records of shipments, rates, and customer communications.
  • Implement process improvements to enhance the efficiency of shipping operations.

Education

High School Diploma -

Bowen Secondary School
Singapore
11.1993

Skills

  • Customer Service
  • Lease Negotiation
  • Legal Compliance
  • Tenant Relations
  • Background Checks
  • Property Turnovers
  • Payment Processing
  • Maintenance Request Handling
  • Property Tours
  • Reinstatement and Fitting Out
  • Documentation Management
  • Accuracy and Detail-Oriented
  • Collaboration and Communication

Timeline

Senior Executive, Real Estate Management

Nanyang Technological University
10.2015 - Current

Administrator

CLL Shipping (S) Pte Ltd
11.2013 - 11.2014

Customer Service Co-ordinator

Mac-Nels Line (S) Pte Ltd
10.2007 - 08.2013

High School Diploma -

Bowen Secondary School

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Noriza Zainal