Norhaslinda Binte Ramly
Executive Assistant
Choa Chu Kang
Summary
Dedicated Executive Assistant with extensive experience, consistently maintaining a professional appearance and demeanor. Expertly executing assigned tasks with a strong emphasis on quality. Known for dependability and quick-learning abilities. Excels in effective communication and organization, ensuring seamless collaboration and successful outcomes.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Executive Assistant
FairPrice Group
10.2017 - Current
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during department meetings, including agenda preparation and minute-taking duties.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to report on performance and sales data.
- Improved office efficiency by implementing new filing systems and document management processes.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Other ad-hoc projects/ assignments
Senior Team Leader
NTUC FairPrice Co-operative
10.2017 - 02.2020
- Calendar management for 1 Director
- Travel arrangements (flight booking, hotel, transport and visa)
- Prepare documents to Finance for payment to vendors
- Coordinate the onboarding/transfer/off boarding of staff in assigned area including set up/update/disable, office access card, introductions/office tour etc
Confidential Secretary
Thomson International Health Services Pte Ltd
03.2017 - 08.2017
- Outlook Calendar scheduling and meeting bookings for CEO; arrangement of facilities such as meeting rooms & equipment
- Book and prepare CEO and team’s itineraries for travel, including visa, flight, accommodation, airport pick-up, car rental etc
- Collate and administer Expenses Claim (travel expenses and local expenses) for CEO
- Distribution of agenda of meeting and note taker for department monthly meetings
Administrator (Supply Chain Management)
McDermott Asia Pacific Pte Ltd
01.2011 - 03.2016
- Outlook Calendar scheduling and meeting bookings for Director and his Managers; arrangement of facilities such as meeting rooms, equipment, F&B etc
- Review completeness of various documents prior to Director’s review and approval, such as bid evaluations, purchase orders, subcontract documents etc
- Book and prepare Director and Manager’s itineraries for travel, including visa application arrangements, flight, accommodation, airport pick-up, car rental etc
- Book and facilitate video and audio conferences, including connectivity setup
- Create and/or update documents, reports or organization chart (within Microsoft Word, Excel, PowerPoint, Visio and Access)
- Maintain the department’s SharePoint and central database, ensuring the information is up to date
- Collate and administer Expenses Claim (travel expenses and local expenses) for Director
- Facilitate team events or activities as required
- Procurement of stationery and department’s pantry stocks
- Facilitate the coordination of department moves
- Coordinate the onboarding/transfer/off boarding of staff in assigned area including set up/update/disable, office access card, introductions/office tour, emergency information etc
- Coordinate courier services for team and distribution of mails for Director and team
- Prepare and follow up with Human Resource for request of new headcount/transfer of headcount
- Monitor and follow up on office services and maintenance of office equipment for Supply Chain Department
- Other ad-hoc projects/ assignments given by the Supply Chain Director
Secretary (Corporate Affairs)
Far East Organization
03.2002 - 05.2010
- Arrange and coordinate Director’s appointments/meetings
- Organize arrangements (flights & accommodations)
- Maintain resource library for references (newspaper articles, competitor’s brochure and press ads)
- Handle sponsorships programme for FEO
- Plan and handle logistics for workshops and talks held by Corporate Affairs
- Purchase of office stationery & arrange/monitor regular servicing of office equipment
- Note-taker in the weekly department’s marketing meeting
- Assist the Marketing Executives in their paperwork i.e
- Lease agreements
- Submit commissions/incentives of the Marketing Exec to Finance
- Prepare of monthly duty roster for show flat duties and lunch duties
- Participated in showflat duties regularly
Junior Secretary (Property Services)
Far East Organization
06.2000 - 03.2002
Education
Secretarial Diploma - Secretarial
Informatics/NCC Education Centre
Singapore 11.2006 - 01.2007
Secondary 4/‘N’ Level -
Yuying Secondary School
Singapore 01.1991 - 12.1994
Skills
Administrative support
Executive support
Office management
Information confidentiality
Personal Information
- Available: 1 month
- Age: 48
- Nationality: Singapore Citizen
- Marital Status: Married
Timeline
Executive Assistant
FairPrice Group
10.2017 - Current
Senior Team Leader
NTUC FairPrice Co-operative
10.2017 - 02.2020
Confidential Secretary
Thomson International Health Services Pte Ltd
03.2017 - 08.2017
Administrator (Supply Chain Management)
McDermott Asia Pacific Pte Ltd
01.2011 - 03.2016
Secretarial Diploma - Secretarial
Informatics/NCC Education Centre
11.2006 - 01.2007
Secretary (Corporate Affairs)
Far East Organization
03.2002 - 05.2010
Junior Secretary (Property Services)
Far East Organization
06.2000 - 03.2002
Secondary 4/‘N’ Level -
Yuying Secondary School
01.1991 - 12.1994
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