NORHASHIKIN ZAINUDIN

Admin Executive

Cold Storage Singapore (1983) Pte Ltd

04.2002 - Current

Operations Support
Multi-District Coordination: Coordinated daily operational issues across various districts, ensuring seamless communication and prompt resolution
Issue Resolution and Tracking: Maintained accurate records of all issues, tracking their status and ensuring timely resolution
Cash Management:
Daily Bank Deposit Verification: Verified and accounted for daily store bank deposits, ensuring accuracy and integrity
Discrepancy Investigation and Resolution: Investigated and resolved discrepancies in bank statements promptly, maintaining financial transparency
Cash Collection & Scheduling:
Cash Pickup Coordination: Coordinated cash pickups with Cisco, ensuring timely and secure collections
Cash Fund Record Maintenance: Updated yearly cash fund records, collaborating with Operations and Finance teams to ensure accuracy
GRN Issue Resolution:
Vendor-Store Communication: Facilitated communication between stores and vendors to resolve Goods Received Note (GRN) issues efficiently
Refund and Credit Note Management: Managed refund requests and credit notes, ensuring timely resolution within established timelines
New Store backend support
Terminal Installation Requests: Prepared and submitted new store terminal installation requests, ensuring seamless setup and deployment
Vendor Coordination: Coordination with vendors (e.g., NETS, UOB) for terminal deployment, ensuring timely and successful store openings
-ADHOC project
Co-ordinating deployment or collection terminal from Vendor and Operations
Vendor Liaison:
Invoice and Receiving Issue Resolution: Resolved invoice and receiving issues with vendors, ensuring prompt and accurate resolution
Discrepancy Investigation and Resolution: Investigated and resolved discrepancies reported by vendors or Operations teams, maintaining financial accuracy and integrity