Norhakim Bakhed
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
5
5
years of professional experience
Work History
Senior Sales/Operations Executive
Anytime Fitness
09.2021 - 06.2023
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Drove team engagement to achieve aggressive company targets.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Technician
Pronto Arigato
12.2020 - 09.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Airport Police Officer (National Service)
Singapore Police Force
07.2018 - 08.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Knowledge in Aviation Safety
Education
Bachelor of Arts - Business Management (Part Time)
Edinburgh Napier University
Singapore10.2023
Diploma - Business Management
PSB Academy
Singapore10.2022
Higher Nitec - Electronics Engineering
Institute Of Technical Education (College East)
Singapore03.2018
Nitec - Computer & Networking
Institute Of Technical Education (College East)
Singapore12.2015
Skills
- Hiring and Onboarding
- Business Leadership
- Sales Promotion
- Marketing
- Guest Relations
- Management
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Senior Sales/Operations Executive
Anytime Fitness
09.2021 - 06.2023
Technician
Pronto Arigato
12.2020 - 09.2021
Airport Police Officer (National Service)
Singapore Police Force
07.2018 - 08.2020
Bachelor of Arts - Business Management (Part Time)
Edinburgh Napier University
Diploma - Business Management
PSB Academy
Higher Nitec - Electronics Engineering
Institute Of Technical Education (College East)
Nitec - Computer & Networking
Institute Of Technical Education (College East)
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