Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
Norhafizul Asril Bin Zainuddin

Norhafizul Asril Bin Zainuddin

Summary

Dynamic hospitality manager with a proven track record of driving operational excellence in fast-paced environments. Strong emphasis on team collaboration, adaptive problem-solving, and delivering measurable results has consistently led to improved customer satisfaction and enhanced operational efficiency. Expertise in inventory management, customer service, and staff training complements a solid background in managing daily operations and leading teams. Recognized for reliability and flexibility in addressing evolving business needs while fostering a culture of high performance and service quality.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Assistant Outlet Manager

Tiong Bahru Bakery (SG)
SG
06.2022 - Current

Barista Cum Supervisor

Dutch Colony Coffee (SG)
SG
05.2021 - 05.2022

Outlet Supervisor

Artisan Boulangerie & Co (SG)
SG
11.2014 - 05.2021

Barista

Starbucks Coffee Company (SG)
SG
2013 - 2013

Barista

Berjaya Starbucks Coffee (M) Sdn Bhd
M
01.2010 - 01.2012

Education

Sekolah Menengah Kebangsaan Jugra
Malaysia
2003

Pemeriksaan Menengah Rendah (PMR) -

SMK Banting
Malaysia
2001

Skills

  • Food Preparation
  • Order Taking
  • Communication Skills
  • Support - Cashiering
  • Shift Planning
  • Support - Stock Taking
  • Outlet / Store Management
  • Barista/Latte art

Certification

  • Food Safety & Hygiene
  • Singapore Workforce Skills Qualification
  • 23-Sep-2022 - 22-Sep-2027

LANGUAGES

English
Spoken Proficiency: Good
Written Proficiency: Good
Bahasa Melayu
Spoken Proficiency: Good
Written Proficiency: Good

Timeline

Assistant Outlet Manager

Tiong Bahru Bakery (SG)
06.2022 - Current

Barista Cum Supervisor

Dutch Colony Coffee (SG)
05.2021 - 05.2022

Outlet Supervisor

Artisan Boulangerie & Co (SG)
11.2014 - 05.2021

Barista

Berjaya Starbucks Coffee (M) Sdn Bhd
01.2010 - 01.2012

Barista

Starbucks Coffee Company (SG)
2013 - 2013

Sekolah Menengah Kebangsaan Jugra

Pemeriksaan Menengah Rendah (PMR) -

SMK Banting
Norhafizul Asril Bin Zainuddin