Norfianah Peter
Summary
Organized Fitness Manager with experience in sales, project management and staff oversight. Consistently drives business growth and presents information to clients to promote enthusiasm for fitness classes and individualized training.
Overview
13
13
years of professional experience
Work History
Gym Coordinator
Raffles Town Club
12.2020 - Current
- Organized successful community events such as charity runs or wellness workshops, enhancing the gym''s reputation.
- Conducted event for member during Christmas and chinese new year
- Handling payment for every class end of the month.
- Conducted regular performance evaluations for staff members, fostering professional growth and development within the team.
- Answe the phone if memeber or guest require
- Reply every email and settle every member complain.
Receptionist
5 Footway Inn Holding
05.2017 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeping
5 Footway Pte Ltd
02.2015 - 05.2017
- Performed routine housekeeping functions.
- Managed housekeeping scheduling and planning.
- Trained housekeeping staff on cleaning protocols.
- Collaborated with maintenance and housekeeping teams.
Waitress
Mount Elizabeth Hospital
01.2011 - 12.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Handling the food and serve to the patient followed by what the doctor give.
- Make sure all the food must be hot before serve. Clear all food tray after patient finish eating.
- Make sure your station clean and organise.
- Taking order for the next day meal and also for new patient.
Education
Sijil Pelajaran Malaysia -
Sekolah Menengah Holy Trinity
Tawau Sabah01.2004
Peperiksaan Menengah Rendah -
Sekolah Menengah Holy Trinity
Tawau Sabah01.2002
Skills
- Fluent in english
- Facility Management
- Microsoft and excel
- Costumer service
Timeline
Gym Coordinator
Raffles Town Club
12.2020 - Current
Receptionist
5 Footway Inn Holding
05.2017 - 11.2020
Housekeeping
5 Footway Pte Ltd
02.2015 - 05.2017
Waitress
Mount Elizabeth Hospital
01.2011 - 12.2014
Sijil Pelajaran Malaysia -
Sekolah Menengah Holy Trinity
Peperiksaan Menengah Rendah -
Sekolah Menengah Holy Trinity
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