NORBA’YAH BTE SALAM
S’pore
Summary
Experienced professional with 18 years of success in fast-paced work environments. Strong organizational and communication skills enable effective multitasking and the ability to build positive working relationships at all levels. Eager to contribute expertise and drive to a dynamic team that values efficiency and collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
People Services Specialist
Cold Storage Singapore (1983) Pte Ltd
06.2024 - Current
- Provided comprehensive support to the People Services and Payroll Team ensuring smooth and efficient execution of daily operations.
- Streamlined HR processes by maintaining and updating employee records in SAP SuccessFactors, P files in the Shared Drive ensuring data accuracy and efficiency.
- Prepared of LOAs, T&C, employee benefits and gift vouchers for new joiner orientation.
- Collated cash shortages and festive advanced forms from stores and tabulated the information on excel spreadsheet.
- Updated the status of Post-retirement medical reports received from clinics.
- Sorted letters issued according to store district before handing them over to Business Partners.
- Assisted with company events, such as the family day and People Services lunch.
- Assisted with the orientation and contract signing for new joiners.
- Maintained incoming mail for the payroll team and responded to inquiries regarding payslips.
- Performed other ad hoc duties as assigned by Leads and People Services Manager.
Temp Operation Associate (OA) – Contracted to National Kidney Foundation (NKF)
Recruit Express Pte Ltd
11.2023 - 04.2024
- Assist the Nurse Manager in providing administrative support to the Dialysis Centre, ensuring safe and cost-effective patient care activities are delivered in accordance with established policies and procedures.
Temp Patient Service Associate (SOC) – Contracted to Singapore General Hospital
RecruitFirst Pte Ltd
07.2023 - 10.2023
- Provide clerical support to nursing and clinical staff withing the department.
- Retrieved patient case notes for daily appointments.
- Entered patient case notes data into MOH portal.
- Traced and requested case notes from the medical record (MRO)
- Sorted and arranged patients' case notes for return to the MRO upon completion of treatment in the clinic.
- Corresponded with MOH personnel via email and phone regarding issues encountered during patient case notes data entry.
Temporary Port Coordinator
Drew Marine – Drew Ameroid (Singapore) Pte. Ltd.
10.2022 - 01.2023
- Download vessel details and ETAs in Excel format weekly from the system
- Contacted vessel agent via email or phone to confirm the vessel's ETA, the location and mode of delivery (land or by boat) and informed the agent of the quantity of pallets or boxes before arranging customer order delivery.
- Processed customer orders in the system by printing picking tickets, submitting them electronically to the logistics department and arranging for picking, packing and delivery.
- Attended to daily customer service representative inquiries and requests in the system, including inputting boat/container port/ shipyard delivery charges, addressing stock availability inquiries, removing out-of-stock items from customer orders.
Business Administrator (Contracted to Siemens Pte Ltd)
Randstad Singapore
11.2021 - 07.2022
- Provide support to a management team of 15 people in construction / building industry
- Managed documents, including routing paperwork electronically for signatures via email and filing electronically
- Managed corporate assets, including purchasing and setting up employee laptops in coordination with the IT department.
- Coordinated with the India team on material purchasing for ongoing projects.
- Served as a liaison between project managers and vendors / subcontractors for handling quotations, material delivery, invoices and goods receipt in SAP.
- Followed up with team members on timesheet submissions.
- Reviewed plan cost adjustments submitted by Project managers
Document Controller
Binnies Singapore Pte Ltd
09.2017 - 03.2021
- Performed a wide variety of administrative duties including staff and client support services at the project level and managed day-to-day functions related to document control maintenance in Newforma.
Safety Document Controller
Samsung C & T Corporation
05.2016 - 08.2017
- Managed Safety Documents submitted by subcontractor, registered internal staff for external training, updated and compiled manpower data received from subcontractor and performed administrative duties in Safety Department.
Production Assistant
AME International Pte Ltd
08.2014 - 04.2016
- Performed logistic functions using ERP system and assisted in production operations.
Admin Executive
GD Marine Engineering & Trading Pte Ltd
01.2012 - 07.2014
- Assisted the purchasing department in preparing and presenting to American Petroleum Institute auditors to help the company achieve ISO9001:2008, API Specification Q1 & ISO9001:2008 certification
- Performed administrative duties such as purchasing, preparation of quotations, liaising with clients, mobilization engineers and technicians to project sites and managing payroll.
Operation Executive Assistant
Anderson Marine Services Pte Ltd
05.2010 - 07.2011
- Assisted the Technical Superintendent with purchasing items and ensure timely delivery.
- Assisted the Operations Executive with communicating with the crew onboard vessels.
- Booked of air tickets for crew members.
- Coordinated with the agent for crew sign-on and sign-off procedures.
- Sourced equipment and items according to the vessel specifications.
- Negotiated prices and payment term with suppliers.
- Created purchase order.
- Answered phone call and inquiries, handled filing and performed other assigned ad-hoc duties.
Purchaser
Offshore Logistics Asia Pacific Pte. Ltd.
09.2006 - 01.2010
- Assisted the purchasing department in preparing and presenting to the external auditors to help the company achieve ISO9001:2008 certification.
- Performed of administrative duties such as purchasing, preparing quotations, liaising with clients and vendors, mobilizing divers and preparing divers payroll for submission to the accounts department.
Education
Diploma - Business Practice (Business Management)
Singapore Polytechnic
03.2022
N' Level - undefined
Pasir Ris Secondary School
12.1999
Skills
- Administrative management
- File organization
- Customer relations
- Document preparation
- Information protection
- New employee orientations
- Privacy compliance
- Meeting coordination
Certification
- Mendaki Social Enterprise Network Singapore Pte Ltd - WSQ Professional Diploma in Leadership and People Management
- Singapore Institute of Purchasing & Material Management - Program Certificate in Purchasing Skills
Timeline
People Services Specialist
Cold Storage Singapore (1983) Pte Ltd
06.2024 - Current
Temp Operation Associate (OA) – Contracted to National Kidney Foundation (NKF)
Recruit Express Pte Ltd
11.2023 - 04.2024
Temp Patient Service Associate (SOC) – Contracted to Singapore General Hospital
RecruitFirst Pte Ltd
07.2023 - 10.2023
Temporary Port Coordinator
Drew Marine – Drew Ameroid (Singapore) Pte. Ltd.
10.2022 - 01.2023
Business Administrator (Contracted to Siemens Pte Ltd)
Randstad Singapore
11.2021 - 07.2022
Document Controller
Binnies Singapore Pte Ltd
09.2017 - 03.2021
Safety Document Controller
Samsung C & T Corporation
05.2016 - 08.2017
Production Assistant
AME International Pte Ltd
08.2014 - 04.2016
Admin Executive
GD Marine Engineering & Trading Pte Ltd
01.2012 - 07.2014
Operation Executive Assistant
Anderson Marine Services Pte Ltd
05.2010 - 07.2011
Purchaser
Offshore Logistics Asia Pacific Pte. Ltd.
09.2006 - 01.2010
N' Level - undefined
Pasir Ris Secondary School
- Mendaki Social Enterprise Network Singapore Pte Ltd - WSQ Professional Diploma in Leadership and People Management
- Singapore Institute of Purchasing & Material Management - Program Certificate in Purchasing Skills
Diploma - Business Practice (Business Management)
Singapore Polytechnic
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