Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Affiliations
Languages
Timeline
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Norana Mokhtar

Norana Mokhtar

Summary

As an experienced harbour pilot with a demonstrated history in the maritime industry, possess skills in maritime safety, navigation, ship-handling, piloting, and interpersonal communication. Additionally, an approachable and trusted ex-union leader for the Port Officer Union, representing operational Pilots. Driven to take up new challenges and thrive in fast paced environments, I am particularly interested in maritime superintendency. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Harbour Pilot

PSA Marine Pte Ltd
12.2009 - Current
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Ensure safe and expedient movement of vessels entering and departing port while complying with port regulations and emergency response plans. Vessels piloted include mega container ships, tankers, oil rigs and passenger liners, etc
  • At Pilot Marine Control Centre, I provide support to Office Pilot in managing logistics and daily operations of pilotage services. Enhancing customer service, and ensure smooth and efficient operation.
  • Safety committee promoting safe culture at work
  • Participated in multiple corporate projects, such as reviewing appraisal system, developing Pilot's Pledge, and organize events and ceremonies.
  • Served sub-committee member for labor union, advocating for pilots' interests and resolving disputes between employees and management.

Navigation/Deck Watch Officer

AP Moller Maersk Pte Ltd
01.2004 - 05.2009
  • Trained by AP Moller Singapore on various types of vessels (Tankers and container ships).
  • Attained scholarship with AP Moller Maersk Singapore.
  • Demonstrated the basic duties as a junior officer onboard Maersk Kushiro and Maersk Altair.

Data Assistant

V.Group
10.2007 - 04.2008
  • Working as part timer while studying for COC 3 exams.
  • Sorted documents and maintained organized filing process.
  • Entering information and data for vessels information and Class certificates
  • Tracked and maintained records for technical department.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Education

Master of Science - Sustainable Maritime Operations

University of Plymouth
United Kingdom
09.2024

Specialist Diploma - Maritime Superintendency

Singapore Maritime Academy
Singapore Polytehnic
07.2023

Professional Certificate - Crew Management

Lloyd's Maritime Institute
UK
2022

Certificate of Competency Class 3 Foreign Going -

Singapore Maritime Academy
Singapore Polytechnic
2008

Diploma - Instrumentation and Control Engineering

School of Electrical And Electronics Engineering
Singapore Polytechnic
12.2003

Skills

  • Excellent Communication
  • Multitasking Abilities
  • Dependable and Responsible
  • Team building
  • Problem-Solving
  • PPE Compliance
  • Cultural Awareness
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Self-Motivated
  • Critical Thinking
  • Ability to Work Under Pressure

Accomplishments

  • Received 2016 Annual Incentive Award issued By Maritime Port Authority of Singapore at the International Safety@Sea Conference.
  • Collaborated with team of 5 in the development of Singapore Pilot Pledge.

Additional Information

  • Awards, 2016 Annual Incentive Award, Singapore Issued By Maritime Port Authority of Singapore The award ceremony was held on 30th August 2016 during International Safety@Sea Conference.

Affiliations

  • Associate Fellow Nautical Institute
  • Maritime SheEo Pilot

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Timeline

Harbour Pilot

PSA Marine Pte Ltd
12.2009 - Current

Data Assistant

V.Group
10.2007 - 04.2008

Navigation/Deck Watch Officer

AP Moller Maersk Pte Ltd
01.2004 - 05.2009

Master of Science - Sustainable Maritime Operations

University of Plymouth

Specialist Diploma - Maritime Superintendency

Singapore Maritime Academy

Professional Certificate - Crew Management

Lloyd's Maritime Institute

Certificate of Competency Class 3 Foreign Going -

Singapore Maritime Academy

Diploma - Instrumentation and Control Engineering

School of Electrical And Electronics Engineering
Norana Mokhtar