Summary
Overview
Work History
Education
Skills
Computer Software Skills
Other Information
Certifications Awards
Timeline
Generic

NORAISHIKIN BINTE RAHMAT

Summary

Compassionate and dedicated Certified Phlebotomist with more than 19 years of experiences in the healthcare industry which inclusive of 11 years in dental and 9 years in phlebotomist services. Proven good team player and very enthusiastic in delivering outstanding care and support to patients. Demonstrated capability of consulting diverse patients ensuring they are receiving guidance and relevant support and attention to their medical needs. Ability to work independently, with integrity, communicate clearly with different stakeholders and adaptable.

Overview

25
25
years of professional experience

Work History

Phlebotomist

Parkway Laboratory Services Ltd
06.2023 - Current
  • Venepuncture, Capillary collection – finger-prick (POCT) or heel-prick, Capable of providing care for paediatric, infant, and newborn patients, Blood culture specimen collection, Ensure timely and accurate collection of breath sample for the Urea Breath Test, Mobile Service

Senior Phlebotomist cum Customer Service Officer

Mirxes Pte Ltd
11.2021 - 06.2023
  • Basic Phlebotomist responsibilities, Customer service roles, Mobile Service, GastroClear, POCT, Inventory management

Phlebotomist

Eurofins Clinical Diagnostic
08.2021 - 11.2021

Customer Service Officer cum Phlebotomist

Parkway East Hospital
01.2019 - 08.2021

Patient Service Associates cum Phlebotomist

Tan Tock Seng Hospital
06.2012 - 12.2018

Office Assistant

Overseas Supplies Pte Ltd
01.2011 - 04.2012

Admin Assistant

Makansutra @Glutton Bay Pte Ltd
02.2010 - 11.2010

Dental Assistant cum Admin

Q&M Dental Surgery Pte Ltd
03.2009 - 01.2010

Dental Assistant cum Admin

T32 Dental Surgery Pte Ltd @Camden Medical Centre (Previously known as Chai Chee Dental Surgery)
04.2004 - 02.2009

Front Desk Receptionist

Hyatt Hotel Singapore
04.2000 - 03.2004

Telephone Operator

The Oriental Hotel Singapore
12.1998 - 03.2000

Education

Diploma in Service Leadership & People Management -

Singapore Chinese Chamber of Commerce and Industry
01.2019

‘N' Level -

Institute of Technical Education
01.2004

Pasir Ris Secondary School
01.1994

Skills

  • Venepuncture
  • Capillary collection – finger-prick (POCT) or heel-prick
  • Capable of providing care for paediatric, infant, and newborn patients
  • Blood culture specimen collection
  • Ensure timely and accurate collection of breath sample for the Urea Breath Test
  • Mobile Service
  • GastroClear Blood Collection
  • Infection control
  • COVID Swabber
  • Manage and ensure consumables (specimen tubes, syringes, labels, etc) are sufficient and stocked at Par Level
  • Acquire knowledge and skills on Laboratory Information System and required IT systems
  • Teamwork
  • Leadership
  • Coaching & Training

Computer Software Skills

  • Microsoft Office: Words
  • Excel
  • PowerPoints

Other Information

Able to start in July 01st, SGD3500, SGD4200 (Negotiable)

Certifications Awards

  • Basic Cardiac Life Support + AED Course – Valid until 2025
  • Certificate of Competency Transmedic ISTAT Alinity 2022
  • Certificate of Competency Samsung LABGEO (PT10) Blood Analyzer 2022
  • Certificate of Competency Cobas B101 2022
  • Certificate of Competency Phlebotomist (Parkway College) 2019
  • Certificate of Competency Venipuncture (Tan Tock Seng Hospital) 2015
  • National Youth Achievement Awards (Bronze)
  • 5 Years Long Service Awards (Tan Tock Seng Hospital)

Timeline

Phlebotomist

Parkway Laboratory Services Ltd
06.2023 - Current

Senior Phlebotomist cum Customer Service Officer

Mirxes Pte Ltd
11.2021 - 06.2023

Phlebotomist

Eurofins Clinical Diagnostic
08.2021 - 11.2021

Customer Service Officer cum Phlebotomist

Parkway East Hospital
01.2019 - 08.2021

Patient Service Associates cum Phlebotomist

Tan Tock Seng Hospital
06.2012 - 12.2018

Office Assistant

Overseas Supplies Pte Ltd
01.2011 - 04.2012

Admin Assistant

Makansutra @Glutton Bay Pte Ltd
02.2010 - 11.2010

Dental Assistant cum Admin

Q&M Dental Surgery Pte Ltd
03.2009 - 01.2010

Dental Assistant cum Admin

T32 Dental Surgery Pte Ltd @Camden Medical Centre (Previously known as Chai Chee Dental Surgery)
04.2004 - 02.2009

Front Desk Receptionist

Hyatt Hotel Singapore
04.2000 - 03.2004

Telephone Operator

The Oriental Hotel Singapore
12.1998 - 03.2000

Diploma in Service Leadership & People Management -

Singapore Chinese Chamber of Commerce and Industry

‘N' Level -

Institute of Technical Education

Pasir Ris Secondary School

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NORAISHIKIN BINTE RAHMAT