Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 22-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
22
22
years of professional experience
Work History
Nursing Manger
Active Global Respite Care Pte
05.2019 - Current
Specialized in the implementation of RN-specific duties as well as oversight and streamlining of administrative functions
Supervised, directed, and motivated high-quality performance from nursing staff.
Responsible for supervising all aspects of nursing care spanning across home care and center-based services.
Fostered improvement in staff development, personnel training, and standards of patient care.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
In charge of 25 clinical staff members and over 200 HCAs, both local and foreign.
Involved in every aspect of clinical operations, such as case management and review, as well as problem-solving as a team.
Capable of working both independently and collaboratively in a team setting.
Collaboration on dementia patient management with the NUH G-Race team
Supervise live-in caregiver training in the home.
Ensure that clinical training has been completed for live-in caregivers.
Supervise home and community care services (including home nursing and personal care).
Able to perform procedures such as pressure sore dressing, post-operative wound care, tracheotomy care, vac dressing, diabetic wound care, Natrox dressing, and so on.
Stoma maintenance.
Nasogastric tube and male/female urinary catheter exchange.
Medication administration and packaging.
Vital sign monitoring and patient education
Communicate with the hospital about the patient's care plan.
Case management at IHDC client.
Patient case management in terms of medical review and medication administration
Liaise with MSWs from various service providers to provide the patient with holistic care.
In charge of senior care center nurses and health care assistants.
Evaluation of skill competency.
Ensure that employees follow SOPs certified by an ITE-approved trainer.
Contact ITE to discuss upgrading courses for the HCA's ITE Skill Certificate in Health Care.
Conduct training and evaluations of HCAs for their practical exams.
Dialysis training is provided at Ng Teng Fong General Hospital and Khoo Teck Puat Hospital in collaboration with Baxter.
Setting up a home visit for a recently discharged patient.
Nurses' clinical prospects are being monitored and yearly skill competency assessment.
Planning courses for the advancement of nurses.
Hired, trained, and evaluated employees to ensure they met or exceeded goals.
Assist the patient in applying for government grants and subsidies.
Lead the development of new SOPs and annual reviews.
Project management of a research project with partners.
Conduct the MOH audit for recertification.
Manage future planning projects with my supervisor and boss.
Nurse Trainer
Active Global Respite Care Pte Ltd Singapore
03.2018 - 05.2019
Conduct training for the patient in Ng Teng Fong General Hospital
Conduct home-based training for the patient from private hospitals like Gleneagles
Hospital, Mount Elizabeth and Farrer Park Hospital
Home assessment for post discharged patients
Home Care services
Assessment of patient for Home Personal Care
Perform bedside nursing procedure such as wound care, monitoring vital signs, medication
packing and administration, change of nasogastric tube and urinary catheter, etc
Live-in Caregiver
Conduct in house training for foreign caregiver
Assist with mediation between caregiver and employer
Conduct home visit for live-in caregiver
Registered Nurse
Gleneagles Hospital
03.2009 - 03.2018
Worked as a Registered Nurse cardio-thoracic/orthopedics surgical ward
Providing direct specialized care in monitoring, reporting, and evaluating patient’s condition
of up to 15 patients on a daily basis
Scheduling procedures and laboratory test
Administration of medication and ordering of medication on Doctors prescription
Administration of medication and ordering of medication on Doctors prescriptions
Monitoring post-operative patient and conduct assessment
Managing and assist in topping up Pain Control Analgesia pump
Assisting doctors in bedside care for procedures such as cleansing of wounds, chest drain
insertion, lumbar puncture, CVL insertion and many more
Assisted doctors in administering chemotherapy in the ward
Leading and guiding my junior nurses under my care as an I/C of the ward during shift
Stocktaking and monitoring billing for items used for the patients in the ward
Work hand in hand with the nurse manager to ensure it's running smoothly and upholding
the standard care in the ward
Fall Risk Champion
Enrolled Nurse
Gleneagles Hospital, Parkway, Pantai Pte Ltd
01.2002 - 03.2006
Providing nursing care in activities of daily living
Assisting in ADLs, shower, feeding patients, etc
Assisting staff nurse
Admission of the patient, providing nursing care in preoperative care and post-operative
care
Monitoring vital signs and blood glucose level
Update condition of patient post-surgery to staff in charge
Assisted physiotherapist inpatient daily therapy
Assisting Doctors for the procedures
Education
Bachelor of Science - Nursing
Curtin Singapore
Singapore
01.2023
Diploma - Nursing
Nanyang Polytechnic
National Certificate in Nursing - undefined
ITE East
Skills
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Nursing Process and Intervention
Male urinary catheterization
Fluent in English and Malay
Accomplishments
COURSES
Jan 2003 — Jan 2003 Administration of Oral & Injectable Medication at
Gleneagles Hospital, Parkway Pantai
Mar 2005 — Mar 2005 Preceptorship Skills Workshop at Gleneagles
Hospital, Parkway Pantai PteLtd
May 2016 — May 2016 Certificate in Chemotherapy Administering at
Gleneagles Hospital, Parkway Pantai Pte Ltd
Apr 2018 — Apr 2018 Peritoneal Dialysis Training at Baxter
Jul 2018 — Jul 2020 Focus Group Discussion at AIC
Jan 2019 — Apr 2019 ITE Train the Trainer at ITE College Cental AMK
Feb 2019 — Feb 2019 Natrox Dressing Training by Vendor at Active Global
Respite Care Pte Ltd
Apr 2019 — Apr 2019 BCLS at HMI
Nov 2019 — Nov 2020 Stoma CareTraining at Convatec
Jan 2020 — Jan 2020 Advance Care Planning (General) Facilitator Course
at AIC
Feb 2020 — Feb 2020 N95 Respirator Mask Fitter Workshop at Kwong Wai
Shiu Hospital
May 2020 — May 2020
Advanced Mental Health Workshop at G-RACE |
Dept of Psychological Medicine, NUH
Jun 2020 — Jun 2020 Swab Training at Home Nursing Foundation
Jan 2002 — Mar 2018 Awards Gleneagles Hospital
Parkway Pantai Pte Lted
Certificate
Administration of Oral & Injectable Medication for Enrolled Nurse in 2003
Preceptorship Skills Workshop in 2005
Provide GEMS Service in 2009 (Singapore Workforce Development Agency)
Enhancing Higher Quality & Safer Patient Care Using TeamSTEPPS Approach in 2013
Certificate in Chemotherapy Administering in 2016
Additional Information
Excellent Service Award 2005
Silver Award
Gleneagles Hospital
Long Service Award for 5 years
Long Service Award for 10 years
Long Service Award for 15 years
Fall Champion in 2017 as a Fall Auditor
Administrator and Customer Service Associate at ACTIVE GLOBAL RESPITE CARE PTE LTDAdministrator and Customer Service Associate at ACTIVE GLOBAL RESPITE CARE PTE LTD