Nora Salleh

• Lead and manage nursing teams, ensuring high-quality patient care and operational efficiency across departments.
• Develop and implement nursing policies and procedures in alignment with best practices and regulatory standards.
• Guide and mentor nursing managers, fosterin collaborative and motivated work environment.
• Oversee recruitment, retention, and training initiatives to ensure appropriate staffing and competencies.
• Collaborate with interdisciplinary teams to develop individualized care plans and monitor patient outcomes.
• Drive quality improvement initiatives to enhance care delivery and address areas of concern.
• Lead and coordinate external audits, accreditations, and certifications to ensure readiness.
• Stay informed on healthcare advancements and integrate evidence-based practices into clinical operations.
• Represent nursing department in hospital meetings, conferences, and professional organizations.

Key Skills:

• Nursing Leadership & Supervision
• Policy Development & Compliance
• Staff Mentorship & Professional Development
• Recruitment, Retention & Training
• Patient-Centered Care
• Quality Improvement & Patient Safety
• Budget Planning & Resource Management
• Interdisciplinary Collaboration
• Infection Control & Clinical Standards
• External Audits & Accreditation Preparation
• Stakeholder Communication & Advocacy

• Led team of clinical staff and over 200 healthcare assistants (HCAs), both local and foreign, to ensure high-quality patient care across home and center-based services.
• Developed and implemented quality improvement initiatives aimed at enhancing patient care, identifying areas for improvement, and addressing concerns.
• Supervised all aspects of nursing care, including case management, clinical operations, and direct patient care.
• Managed and coordinated home care services, including setting up home visits for recently discharged patients, and ensuring live-in caregivers completed required clinical training.
• Provided hands-on nursing care such as pressure sore dressing, post-operative wound care, tracheotomy care, and nasogastric tube and urinary catheter exchanges.
• Ensured compliance with Standard Operating Procedures (SOPs) and certified staff training, including liaising with ITE for HCA certification, and conducting practical exams.
• Managed peritoneal dialysis training programmed in collaboration with Ng Teng Fong General Hospital, and Khoo Teck Puat Hospital, and conducted monthly case reviews with team physicians.
• Led audits for Ministry of Health recertification, and managed project planning for future healthcare developments.

• Conducted training sessions for patients at Ng Teng Fong General Hospital, and home-based training for patients from private hospitals like Gleneagles, Mount Elizabeth, and Farrer Park Hospital.
• Performed home assessments for post-discharge patients, evaluating their needs for home, personal care services.
• Administered bedside nursing procedures including wound care, vital sign monitoring, medication administration, and changes of nasogastric tubes, and urinary catheters.
• Conducted in-house training for foreign caregivers, ensuring were to provide proper patient care.
• Assisted in mediation between caregivers and employers to resolve any issues or concerns.
• Managed home visits for live-in carers to ensure proper care and training adherence.

• Provided direct specialized care for up to 15 patients daily, including monitoring, reporting, and evaluating patient conditions in high-pressure surgical ward.
• Scheduled and coordinated patient procedures and laboratory tests in accordance with doctors' orders.
• Administered and ordered medications as per doctors' prescriptions, ensuring accurate and timely medication delivery.
• Monitored post-operative patients and conducted thorough assessments, ensuring appropriate care during recovery.
• Assisted in managing and topping up Pain Control Analgesia pumps to ensure effective pain management.
• Supported doctors in performing bedside procedures such as wound cleansing, chest drain insertion, lumbar punctures, and CVL insertions.
• Assisted in administering chemotherapy treatments for patients in ward.
• Led and guided junior nurses as In-Charge (I/C) during shifts, fostering collaborative, efficient team environment.
• Conducted stocktaking of medical supplies, and monitored billing for items used for patient care.
• Collaborated closely with nurse manager to ensure smooth daily operation and uphold high standards of patient care.
• Served as Fall Risk Champion, advocating for and implementing fall prevention measures to ensure patient safety.

Key Skills and Competencies:

• Post-operative care and pain management.
• Medication administration and prescription handling.
• Patient Monitoring and Assessment.
• Surgical support and assisting in procedures.
• Staff leadership and mentorship.
• Stocktaking and billing management.
• Fall Risk Prevention.
• Collaboration with multidisciplinary teams.

• Activities of Daily Living (ADLs) Support: Provided comprehensive nursing care to patients, assisting with daily living activities such as feeding, bathing, and mobility, ensuring patient comfort and dignity.
• Preoperative and Postoperative Care: Managed patient admissions, delivering nursing care during both preoperative and postoperative stages, including monitoring vital signs, and blood glucose levels.
• Vital Sign Monitoring: Regularly assessed and monitored vital signs, including blood pressure, temperature, heart rate, and blood glucose levels, ensuring timely interventions when necessary.
• Patient condition updates: Provided detailed post-surgery condition updates to staff in charge, ensuring accurate communication and smooth transitions in patient care.
• Therapy Assistance: Collaborated with physiotherapists to assist in delivering daily inpatient therapy, supporting patient rehabilitation, and progress.
• Doctor’s Assistant: Supported doctors during medical procedures, ensuring efficient care delivery and patient safety during bedside interventions.