Computer
Nop Rathchantha
Sell Admin
Summary
Accomplished Sales Administrator with a proven track record at Kong Nuon Group Co., LTD, enhancing customer satisfaction and streamlining sales processes. Expert in sales support and report generation, coupled with exceptional organizational skills and a knack for problem-solving. Achieved significant improvements in sales team efficiency and client retention through strategic planning and training.
Overview
3
3
years of professional experience
Work History
Sales Administrator
Kong Nuon Group Co., LTD
01.2024 - Current
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Met existing customers to review current services and expand sales opportunities.
- Trained new employees on customer service, money handling and organizing strategies.
- Attended sales training camp and brought best practices leadership back to company.
- Planned and directed staff training and performance evaluations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Operation and Planning Department
Cambrew Ltd
01.2023 - 12.2023
- Reviewed and analyzed development proposals for compliance with local ordinances, zoning codes, and design guidelines.
- Championed sustainable development principles in project design and policy recommendations to promote environmental stewardship within the community.
- Assisted in creating long-range plans for sustainable growth, transportation improvements, and infrastructure development.
- Acted as a liaison between the planning department and other city agencies, fostering collaboration on shared goals and responsibilities.
- Collaborated with cross-functional teams to ensure successful project completion within schedule and budget constraints.
- Managed multiple complex projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Participated in professional development opportunities to stay current with industry trends and planning best practices.
- Developed detailed reports and presentations to communicate project updates, milestones, and recommendations to stakeholders.
Barista, Cashier and Service
Mobile Coffee
01.2022 - 12.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reception and payment
- Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Business Management
National University of Management
Phnom Penh 04.2001 -
Skills
Sales Support
Report Generation
Client Retention Strategies
Sales Presentations
Production Support
Sales Training
Problem-solving abilities
Organizational Skills
Problem-Solving
Time Management
Relationship Building
Goal Setting
Software
Microsoft office (Word, Excel, Power Point)
Internet email, Outlook
Languages
Khmer
Advanced (C1)
English
Advanced (C1)
Interests
Sport
Camping
Music
Reading book
Timeline
Sales Administrator
Kong Nuon Group Co., LTD
01.2024 - Current
Sales Operation and Planning Department
Cambrew Ltd
01.2023 - 12.2023
Barista, Cashier and Service
Mobile Coffee
01.2022 - 12.2022
Bachelor of Science - Business Management
National University of Management
04.2001 -
Similar Profiles
Wing Yin (Cathy) LeeWing Yin (Cathy) Lee
Accountant at Hong Kong Corporate Services GroupAccountant at Hong Kong Corporate Services Group
Yan Yin SIUYan Yin SIU
Volunteer at The Hong Kong Federation of Youth GroupVolunteer at The Hong Kong Federation of Youth Group
Stephanie MorencyStephanie Morency
Employee Relations Director at Kong Management GroupEmployee Relations Director at Kong Management Group