Noor Wirdani Binte Abd Talib
Summary
Multi - faceted and reliable professional with over 20 years of work experience. Equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Executive Health Screening Manager
Minmed Group Pte Ltd
01.2025 - 08.2025
- Managed daily centre operations to ensure smooth and efficient workflow.
- Supervised administrative staff, providing guidance on scheduling and patient management protocols.
- Coordinated patient intake processes, enhancing overall patient experience and satisfaction rates.
- Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Budgeted for resources to control expenditure and maximise profits.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff.
- Oversaw centre's compliance with health and safety standards, ensuring safe environment for both patients and staff.
Client Service Associate
Minmed Group Pte Ltd
04.2023 - 12.2024
- Provide a high level of customer care to health screening participants.
- Manage participants’ enquiries and appointments in a professional manner.
- Assist with clinical procedures such as resting ECG and other biometric measurements.
- Keep proper clinical records in line with requirements of MOH.
Financial Advisor
AIA Singapore
11.2019 - 04.2023
- Developed customized financial plans based on client goals and risk tolerance.
- Analyzed market trends to provide informed investment recommendations.
- Assisted clients in understanding complex financial products and services.
- Conducted regular portfolio reviews to ensure alignment with client objectives.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Cabin Crew
Singapore Airlines Pte Ltd
05.2004 - 03.2019
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
- Conducted pre-flight safety checks, verifying compliance with airline regulations and procedures.
- Assisted in emergency evacuations, providing clear instructions and support to passengers during crises.
- Collaborated with team members to maintain cabin cleanliness and organization during service operations.
Education
Diploma in Mass Communications
Ngee Ann Polytechnic
01-2004
Bukit Panjang Government High School
01-2000
Skills
- Interpersonal skills
- Operations management
- Team leadership
- Staff training
- Customer relations
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Executive Health Screening Manager
Minmed Group Pte Ltd
01.2025 - 08.2025
Client Service Associate
Minmed Group Pte Ltd
04.2023 - 12.2024
Financial Advisor
AIA Singapore
11.2019 - 04.2023
Cabin Crew
Singapore Airlines Pte Ltd
05.2004 - 03.2019
Diploma in Mass Communications
Ngee Ann Polytechnic
Bukit Panjang Government High School