Summary
Overview
Work History
Education
Skills
Nationalservice
Operator
Language
Personal Information
Timeline
Generic

Noor Shahrudin Bin Saharin

Operations Engineer
Singapore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Customer Operations Engineer

Equinix
02.2016 - Current
  • Performed preventative maintenance to keep tools and equipment functional.
  • Monitor Building Management System(BMS) eg. ACMV,Electrical,Fire System
  • Prepared action plans for problematic processes and assets.
  • Perform escalation for any down of equipment
  • Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
  • Perform first level diagnosis and troubleshooting support
  • monitor and respond to request email or Smart hand ticket
  • Cross connect,Cabling installs e.g. patching, tracing, etc
  • logistics inbound & outbound shipment
  • Mount and unmounted of server
  • Checking of device status light under direction of problem resolver
  • Working well with all of our customers
  • Checking of machine details on Raised Floor against provided reports
  • Maintaining professional standards of our company (SLA)
  • Supports data center standards and process

Facilities Technician

Equinix Pte Ltd
1 2016 - Current
  • Stationed at Equinix Singapore as facilities technician
  • Provide customer service
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Maintain customer request
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Performed scheduled maintenance on electrical, Fire, Gensets,UPS and Cooling systems.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Ensured smooth operation of all systems including alarms, and access controls to maintain a secure environment within facilities.
  • Ensured safety compliance by conducting regular inspections and addressing potential hazards promptly.
  • Optimized energy usage within facilities by performing routine checks on HVAC systems and making necessary adjustments.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • monitor BMS system
  • Engaged preventive maintenance of CRAC Unit, FCU, Cooling Tower and Pump
  • Perform daily wellness checks and undertakes repairs/replacement
  • Fault response and recovery for ACMV and WD system
  • Examining and submitting report about which machines are to be repaired, which are to be serviced and which are to be replaced.

Technician

Thermal Pte Ltd
01.2012 - 01.2016
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Maintained compliance with regulatory standards and safety requirements.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Troubleshot complex mechanical issues using diagnostic tools, resulting in faster resolution times for customers experiencing system failures.
  • Repaired and replaced motors, bearings and belts.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Monitored building environmental conditions.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Maintained and repaired industrial chillers
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Replaced bearings, pump seals and packing.
  • Inspected cooling systems and identified potential problems.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Performed routine maintenance on heating and cooling systems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Maintained a safe working environment by adhering to safety protocols while performing tasks such as electrical wiring, refrigerant handling, and equipment installation.
  • Ensured optimal performance of HVAC systems with regular inspections, maintenance, and repairs.
  • Enhanced system efficiency by conducting thorough diagnostics and repairing faulty HVAC components.

Technician

BME Service & Engineering Pte Ltd
01.2011 - 01.2012
  • Expanded technical skill set by actively seeking opportunities to work on various types of equipment and systems, gaining experience in diverse industrial settings.
  • Assisted senior technicians with complex repairs, gaining valuable hands-on experience in advanced troubleshooting techniques.
  • Contributed to a safe working environment by following company safety protocols and reporting any hazards or violations observed.
  • Attended training offered by company to keep updated on new methods and improve skills.
  • Checked heavily used equipment daily and performed basic repairs.
  • Supported team efficiency by maintaining accurate records of work completed, parts used, and time spent on each task.
  • Wrote and revised maintenance procedures.
  • Performed basic electrical tasks, contributing to the successful completion of various repair projects.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Cleared work sites of hazardous items.
  • Painted walls, ceilings and other surfaces.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Followed safety protocols on job sites.
  • Set up ladders and other access equipment.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Answered customer questions and helped resolve various concerns.

Dish Washer (Part time)

Swiss Hotel
01.2006 - 01.2008
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Followed supervisor instructions to complete tasks on time.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed dishes and assisted in bussing tables.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Promoted sustainability efforts within the restaurant by implementing waste reduction practices during dishwashing duties.

Delivery Rider

All Fast Food
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
  • Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Delivered packages to customer doorsteps and business offices.

Education

Nitec traineeship in Facility Technology Mechanical and Electrical Services -

Institute of Technical Education, Singapore
Singapore

Nitec in Precision Engineering -

Institute of Technical Education, Singapore

Skills

  • Basic Mechanical Skills

  • Air Conditioning Repair

  • Filter Replacement

  • Chiller Maintenance

  • Cooling towers

  • Packaged Units

  • Cooling systems maintenance

  • Technical Troubleshooting

  • Microsoft Office proficient

  • Performing maintenance

  • Teamwork

  • Air conditioning knowledge

  • Customer Service

  • Multitasking

  • Technical reporting

  • Root Cause Analysis

  • Technical Writing

  • Electrical Systems

  • Computer Skills

  • Problem Resolution

  • IT skill

  • repair and maintenance

  • Data center support

  • rack&stack servers

  • customer support

Nationalservice

Singapore Civil Defence Force, 2009 to 2011, 

Rank corporal

(MP) Provost (Escort Unit) In Detention Barrack

Operator

Scissor Lift

Language

English & Malay

Personal Information

  • Date of Birth: 10/30/90
  • Gender: Male
  • Nationality: Singaporean
  • Marital Status: Married
  • 410 Jurong West st 42 Singapore 640410

Timeline

Customer Operations Engineer

Equinix
02.2016 - Current

Technician

Thermal Pte Ltd
01.2012 - 01.2016

Technician

BME Service & Engineering Pte Ltd
01.2011 - 01.2012

Dish Washer (Part time)

Swiss Hotel
01.2006 - 01.2008

Facilities Technician

Equinix Pte Ltd
1 2016 - Current

Delivery Rider

All Fast Food

Nitec traineeship in Facility Technology Mechanical and Electrical Services -

Institute of Technical Education, Singapore

Nitec in Precision Engineering -

Institute of Technical Education, Singapore

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Noor Shahrudin Bin Saharin Operations Engineer