Noorfadhilah Roslan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Self Employed
Singapore
10.2023 - Current
Delivery Specialist
Fort Transit Pte Ltd
Singapore
07.2019 - 02.2023
- Spearheaded the prompt and precise delivery of NTUC groceries, guaranteeing customer satisfaction through on-time order completion
- Upheld exceptional order fulfillment reliability, leading a dedicated team to streamline operational efficiency
- High reliability in order management.
Delivery Specialist
Manjra Pte Ltd
Singapore
12.2017 - 06.2019
- Spearheaded Redmart's online grocery delivery operations, ensuring efficient doorstep service
- Optimized app-based ordering system for enhanced user experience
- Achieved punctual delivery milestones, elevating customer satisfaction and loyalty.
Rental Car agent
National Car Pte Ltd
Singapore
10.2016 - 12.2017
- Handles all customer car rental enquiries and selling optional services
- Process customer car rentals and returns
- Arrange cars to be ready for customers
- Collect or deliver cars to customers' offices or hotels
- Collate all transactions into daily business report.
Senior Fashion Advisor
Benjamin Barker Aust Pte Ltd
11.2014 - 08.2016
- Take the lead role in selling gentlemen's apparels and products
- Responsibility for the sales process
- Meet/exceed minimum quarterly and annual sales objectives and individual sales
- Facilitate strategic partners' resources to assist in the sales process
- Change the visual look in the shop
- Practice different techniques of customer service to ensure the shop hit the daily target given
- Work as a team regardless of each individual differences.
Warehouse Assistant
Invertededge Pte Ltd
11.2013 - 08.2014
- Working as part of a team under the guidance and supervision of a warehouse manager
- Involved in moving stock around manually and carrying out all orders effectively
- Duties: Receiving, moving, checking and storing incoming goods
- Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.
Supervisor
Ripcurl Pte Ltd
06.2012 - 12.2012
- Take the lead role in selling surfer apparels and products
- Responsibility for the sales process
- Meet/exceed minimum quarterly and annual sales objectives
- Work closely with the operational and tele-services teams, utilize relationships to ensure that product implementation schedules are met.
Sales Assistant
Bata Pte Ltd
06.2012 - 12.2012
- My job as a part-time assistant is to assist customers with their queries and needs
- I have been taught on how to do stock takes and transactions
- I am also been trained to maintain the store to ensure all items are in order and are in good condition.
Segway Trainer
Gogreen Pte Ltd
06.2011 - 12.2011
- I am a certified trainer to train people on how to ride a segway
- Customer service is part of the job scope as well
- We have to ensure the safety of all the riders as well
- I learned how to take good care of each segway and how it works
- I have to ensure that our workplace is clean and tidy at all times.
Sales Assistant
Outdoor Venture Pte Ltd
06.2011 - 12.2011
- I am a part-time sales assistant because I have school commitments
- While being under the company, I was being located to work at two different outlets which is Running Lab and K-Swiss
- I am being trained to guide and recommend customers according to their special needs.
Education
Professional Certificate/NiTEC in Engineering (Electrical/Electronic) -
Ite College East
01.2011
O'Level -
Dunman Secondary School
01.2009
Skills
- Personal growth
- Leadership
- ECommerce logistic
- Teamwork and Collaboration
- Problem-Solving
- Friendly, Positive Attitude
- Flexible and Adaptable
- Multitasking
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Dependable and Responsible
- Customer Service
Languages
English
Bahasa Malaysia
Bahasa Indonesia
Drivinglicense - Category
Class 3
Personal Information
- Date of Birth: 03/31/91
- Nationality: Singapore
Hobbies and Interests
- Self education
- Self learning
- Music
- Gym
Timeline
Self Employed
10.2023 - Current
Delivery Specialist
Fort Transit Pte Ltd
07.2019 - 02.2023
Delivery Specialist
Manjra Pte Ltd
12.2017 - 06.2019
Rental Car agent
National Car Pte Ltd
10.2016 - 12.2017
Senior Fashion Advisor
Benjamin Barker Aust Pte Ltd
11.2014 - 08.2016
Warehouse Assistant
Invertededge Pte Ltd
11.2013 - 08.2014
Supervisor
Ripcurl Pte Ltd
06.2012 - 12.2012
Sales Assistant
Bata Pte Ltd
06.2012 - 12.2012
Segway Trainer
Gogreen Pte Ltd
06.2011 - 12.2011
Sales Assistant
Outdoor Venture Pte Ltd
06.2011 - 12.2011
Professional Certificate/NiTEC in Engineering (Electrical/Electronic) -
Ite College East
O'Level -
Dunman Secondary School