Noor Allifah Abdul Rahim
Summary
Customer service and retail worker with strong communication and organizational skills. Eager to improve skills in administration, documentation and data entry.
Overview
18
18
years of professional experience
Work History
Retail Assistant Store Manager
Watsons Personal Care Store
Singapore, Singapore
01.2021 - 04.2026
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained store appearance and organization, ensuring compliance with company standards.
- Prepared sales and performance reports for management review.
- Conducted stocktaking and ensure inventory accuracy.
- Supported daily administrative and operations to ensure smooth business processes.
- Monitored display stock levels and replenished items to maintain availability.
- Performed data entry and basic computer -related tasks.
- Responded to emails professionally and handled basic administrative correspondence.
- Sorted,label,filling of records invoices,operation documents according to company filling procedures.
- Managed scheduling shifts or stores activities efficiently.
- Coordinated with supply chain department to ensure timely stock delivery and inventory updates.
- Handled and resolves customer complaints professionally and escalated when necessary.
- Assisted in tracking order and follow-ups with relevant departments or vendors.
- Consistently met or exceeded store KPI for sales performance and customer service standard.
- Supported store in achieving daily and weekly sales targets through teamwork and efficiently.
Retail Sales Executive
Watsons Personal Care Store
Singapore, Singapore
01.2018 - 01.2021
- Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
- Managed inventory levels, ensuring product availability and timely restocking of shelves.
- Assisted customers in product selection, providing knowledgeable recommendations tailored to their needs.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and attention to detail.
- Supported daily store operations and ensured smooth workflow.
- Train and guided new team members on store procedures and customer service standards.
- Prepared daily sales reports and handled administrative documentation.
- Handled customer complaint professionally and resolve issues in a timely manner.
- Monitored stocks level and reported inventory shortages to management.
- Received incoming stocks and verified items against delivery orders and invoices.
- Processed return-to-vendor(RTV) requests for defective or unsold goods.
- Setup and maintained promotional product displays according to company guidelines.
Part Time Retail Sales Assistant
Watsons Personal Care Store
Singapore
01.2015 - 12.2018
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
- Operates cash registers,processed transactions on POS systems.
- Collaborated with management to develop promotional displays that increased customer engagement.
- Clearly labeling items, and arranging according to size or color.
Pharmacy Assistant
Guardian Pharmacy Pte Ltd
Singapore
01.2008 - 01.2015
- Assisted customers and provided quality service support
- Processed transactions using POS system
- Implemented process improvements to enhance workflow efficiency within the team
- Handled stock replenishment,inventory checking and product arrangement
- Coordinated with teams members to achieve sales and service targets
- Maintained for store operations
- Coordinated with pharmacists and assisted customers with non-prescription medication enquiries
Education
N Level -
Serangoon Secondary School
Singapore12-2005
Skills
- Strong customer service and communication skills in fast- paced environments
- Ability perform administrative support tasks including data entry and filing
- Patience and empathy
- Able to manage multiple tasks efficiently with good time management
- Experience in scheduling,coordination and task organization
- Adaptable and quick to learn new systems and procedures
- Ability to work independently and as a part of team
Languages
English
Malay
Timeline
Retail Assistant Store Manager
Watsons Personal Care Store
01.2021 - 04.2026
Retail Sales Executive
Watsons Personal Care Store
01.2018 - 01.2021
Part Time Retail Sales Assistant
Watsons Personal Care Store
01.2015 - 12.2018
Pharmacy Assistant
Guardian Pharmacy Pte Ltd
01.2008 - 01.2015
N Level -
Serangoon Secondary School