Noor Aiza Aziz
Summary
Dynamic fitness professional with a proven track record at Kids Fitness on Wheels, enhancing member satisfaction and retention through personalized training programs and strong client relationships. Skilled in strength training and motivational coaching, I foster a positive environment that drives client success and promotes overall health and wellness.
Overview
33
33
years of professional experience
Work History
Gym Trainer for a Kids
Kids Fitness on Wheels (KFOW)
02.2025 - Current
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
- Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.
- Demonstrated usage of equipment and machines to safely execute exercise program without injury.
- Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
- Tailored workout programs to individual clients based on age, weight, goal and physical shortcomings.
Facilitator (health Promotion Board )
Excerfit Consultancy
07.2023 - 04.2024
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Fitness Instructor and Zumba (owner)
Soul& Fit Zumba Fitness Studio
09.2019 - 11.2021
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
Company Director
Zahus Travel & Tours (M) Sdn.Bhd
08.2014 - 10.2018
- Increased revenue by identifying new business opportunities and implementing successful marketing campaigns.
- Executed digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to achieve client's goals.
- Implemented robust risk management strategies to mitigate potential threats, ensuring the long-term stability and success of the company.
- Maximized profitability through the implementation of cost-saving measures and budgetary controls.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Improved customer retention rates by implementing targeted customer service initiatives.
Recreation & Sport Executive
Paradise Resort
12.1998 - 09.2000
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Boosted team morale and productivity through implementation of comprehensive employee development program.
Public Relations Assistant
Mutiara Malacca Beach Resort
01.1995 - 04.1998
- Resolved complaints to maintain customer satisfaction.
- Developed key messaging documents for clients to guide consistent communications across all channels.
- Handled crisis communications situations delicately preserving company reputation minimizing negative impact.
- Assisted in the creation of compelling press materials, including press releases, media advisories, and fact sheets.
- Created engaging content for blog posts, newsletters, social media platforms, helping drive website traffic and reinforce brand identity online.
- Supported event planning efforts by coordinating logistics, creating promotional materials, and managing attendee lists.
Clinical Assistant
Indran Dentist Clinic
03.1992 - 12.1993
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Education
No Degree - SPM
Ayer Molek Secondary School
Malacca Malaysia Skills
- Strength training techniques
- Exercise progression planning
- High-intensity interval training
- Corrective exercise techniques
- Aqua fitness training
- Aerobic exercise programming
- Endurance training principles
- Performance enhancement training
- Group fitness instruction
- Health and wellness
- Strength training
- Fitness instruction
- Personal training and coaching
- Motivational
Timeline
Gym Trainer for a Kids
Kids Fitness on Wheels (KFOW)
02.2025 - Current
Facilitator (health Promotion Board )
Excerfit Consultancy
07.2023 - 04.2024
Fitness Instructor and Zumba (owner)
Soul& Fit Zumba Fitness Studio
09.2019 - 11.2021
Company Director
Zahus Travel & Tours (M) Sdn.Bhd
08.2014 - 10.2018
Recreation & Sport Executive
Paradise Resort
12.1998 - 09.2000
Public Relations Assistant
Mutiara Malacca Beach Resort
01.1995 - 04.1998
Clinical Assistant
Indran Dentist Clinic
03.1992 - 12.1993
No Degree - SPM
Ayer Molek Secondary School
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