Noora Mohd

Work History

Retail Crew, Store Leader

Re.juve Singapore/ GGFS

09.2021 - 09.2024

Promoted to Retail Supervisor (after
Reason leaving: Store Closure – Retrenched
Responsibilities: -
Attending & served to walk-in customers when purchase our Cold-Pressed juices at the counter
Handling cashiering using POS system
Trained new crew member on duty task at GWC outlet
Incharge of sales target, handle promotions at GWC outlet
Arrange weekly roster for all crew member at GWC outlet
Ensure all job tasks given by Store Manager as required
Handling stocks receiving, update the invoice into Inventory spreadsheet for GWC outlet
Stock-up all juices into the chillers, ensure that the juices are in order
Removal of expired juices for disposal
To generate; all Sales Summary, Settlement receipts during closing and Sales Report every end month
Other ad-hoc may require.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.

Human Resource Assistant

CSE-Transtel Pte Limited

10.2012 - 10.2018

Reason leaving: Moving Office/Further Distance
Responsibilities: -
Update of Employees particulars; key employee profiles into P-Files, TIMES
Software & MENTOR systems
Maintain & update personal information of all staff & ensure strict confidentiality is kept at all times
Arrange on-boarding matters (New Employees);
Prepare for of workstation & stationery items for new joiners
Coordination of induction to new employees; Announcement & introduction around office & MD
Arranging for pre-employment check-up under Medical Health Clinics
Schedule & arrange for HR, IT & QAQC Orientation for all new joiners
Prepare ALL kind of letter templates, Appointment, Agreement Letters
Confirmation, Certification, Extension, Job Posting, Contracts, PR Application and etc
Initiate Appraisal confirmation for all employees, update & change necessary a detail of Employee emails addresses & Reporting Manager in MENTOR system
Update Employee Turnover report as & when required
Filing all personnel related documents into individual employee’s respective
P-files
Placed order for florist & gifts arrangement for staff including Baby Gift
Condolences, Get Well and etc
Update invoices in HR folder; Recruitment agencies (ongoing) and Clinics invoices
Filing of all Resignation staffs monthly
Issuance of New Access Cards & Visitor Long Term Cards through C-Cure
Security System
(Ad-Hoc Duties)
Staff Leave; follow-up on staff applying leave in TIMES E-leave System
Manning the reception counter during lunch break as & when required
Consolidate all Access Cards admitted for Outsource Subcontractors on monthly report.

Concierge

One Raffles Quay Pte Ltd

04.2010 - 05.2012

Salary: S$1800
Reason leaving: Better environment
Responsibilities: -
Attending to visitors & tenants for daily registration at counter
Handling the monthly stationery & beverages order
Take necessary in-charge duties & Concierge operations when Customer Service
Manager is away
Check/ update Weekly report of all types of Concierge operations
Provide information, advice and purchasing of tickets for movies like SISTIC ticketing on retail counters & retail promotions
Arrange training & prepare necessary documents like; Welcome Started Kit for new joiners
Implement all new daily forms for the concierge use eg Stationery, Templates of all labels for Visitor cards; like doing the handover duties, follow-up necessarily, do the
Unclaimed ID
Update on the Visitor Manual Registration
Call-up the FCC (Fire Command Centre) to report any de-activated Card, Faulty
Lost & Missing building passes for replacement
Handle the counter rental Umbrellas for tenants, include faulty, missing or lost of umbrellas
Do tagging labels for all loan Umbrellas at counter
Undertakes ad-hoc duties that may be assigned from time to time.

Front Office Administrator

BW Maritime (S) Pte Ltd

11.2009 - 03.2010

Salary: S$1600
Reason leaving: Maternity replacement
Responsibilities: -
Answer phone calls & attending to visitors & vendors
Booking conference & meeting rooms
Handling & arranging international shipment couriers, using pre-printed AWB system provided
Handling all incoming & outgoing mails and liaise with local courier services
Franking of all outgoing mails using SingPost machine
Monitor pantry supplies, make orders for replenishment as required & maintain an updated record
Ensure accurate & timely capture of data related to postage, stationery, couriers & assist with reports includes employee birthdays & gift vouchers issued
Assist with gathering for company & department events
Assist in responsible for the HR Notice board
Handling invoicing to do breakdown charges accordingly by account codes for individual dept.

Front Office Receptionist

Travelex Singapore Pte Ltd

03.2007 - 10.2009

Handling to answer of the main phone calls
Attending on walk-in visitors & customers enquiries for Travel Group
Handle daily IN/OUT mails include overseas by courier
Provide admin support to HR dept
Ordering of fruits for internal staff every Wednesday
Assist Leisure travel dept for walk-in customer on travel packages & air-tickets.

Office Administrator

Teekay Navion Offshore Loading Pte Ltd

07.2006 - 01.2007

Answer phone calls & attending to walk-in visitors
Handle daily IN/OUT mails include overseas by courier
Provide admin support to Office Manager/HR Manager
Maintaining the cleanliness of office & reception area
Required to do data entry & typing of incoming document shipment for Logistics dept
Booking of conference and meeting rooms
Issuing passes to visitors/vendors when entering the premises
Ordering of office stationery & pantry supplies.

Travel Group Receptionist

Travelex Singapore Pte Ltd

09.2005 - 02.2006

Salary: S$7.50 per hour
Reason leaving: On Call-in, Responsibilities: -
Answering of travel group phone calls
Attending on walk-in visitors & customers enquiries for our team
Handle daily IN/OUT mails include overseas by courier
Provide admin support to HR dept
Ordering of fruits for internal staff every Wednesday.

Administrative Asst cum Receptionist

The Coffee Bean & Tea Leaf (S) Pte Ltd

01.2002 - 03.2005

S$1500
Reason leaving: Better Benefits
Responsibilities: -
Answer phone calls & attending to guests/visitors
Sorting of daily faxes
Maintain a neat & pleasant appearance of the reception area
Handle all incoming & outgoing mails incl
Courier services
Requisition for office stationery & pantry supplies
Assist HR; - sorting/arranging of interviews, filing of staff annual leave & monthly car park booking for ALL head of dept
Assist Finance; – recording IN/OUT statements, clearing of cheques collections & handling invoices for A/cs Exec
Assist Marketing; preparing marketing collateral, outlets banner, monthly promotion & arrange of appointment for marketing team
Assist Operations; – typing & updating of weekly tracking sales & promo for all outlets
Assist Production; – taking order on Call-a-Cake phone line, do sorting of billing orders & typing of DO for customers.

Admin Assistant

Global Ostrich Holdings Pte Ltd

05.1998 - 06.2000

Salary: S$1400
Reason leaving: Company shutdown
Responsibilities: -
Answer phone calls & attending to customers
Sorting of daily mails incl
Courier services + Office stationery requisition
Typing of documents for Sales dept on updating customer sales data
Assist direct superior with outdoor sales appointment
Filing of monthly staff & transport allowances
Booking of meeting and conference rooms.

Guest Services Officer

Sheraton Towers Singapore Hotel

01.1993 - 02.1998

Salary: S$1200-$1500
Reason leaving: Commitment & unable to do shift works
Responsibilities:
A Hotel Front Office standard duty includes registration check-in/check-out guests, billing, enquiries on transportation & sight-seeing arrangement.

Overview

Work History

Retail Crew, Store Leader

Human Resource Assistant

Concierge

Front Office Administrator

Front Office Receptionist

Office Administrator

Travel Group Receptionist

Administrative Asst cum Receptionist

Admin Assistant

Guest Services Officer

Timeline

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