Noor Shahkira
Retail Associate
Summary
Dynamic Retail Sales Associate with a proven track record at Adidas, excelling in customer service and merchandise display. Cultivated strong client relationships, enhancing loyalty and driving sales conversions. Adept at multitasking and collaborating with team members to promote special offers, resulting in increased customer engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Adidas
07.2023 - Current
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
H&M Hennes & Mauritz
10.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
No Degree -
SMK Kompleks Sultan Abu Bakar
Johor Bahru 04.2001 -
Skills
Customer service
Teamwork and collaboration
Merchandise display
Multitasking Abilities
Additional Information
Im looking to challenge myself in a new environment and gain experience in a different type of role. I believe that stepping into a new industry will allow me to grow both professionally and personally, and im excited to bring my existing skills into a fresh context.
Timeline
Retail Sales Associate
Adidas
07.2023 - Current
Retail Sales Associate
H&M Hennes & Mauritz
10.2022 - 05.2023
No Degree -
SMK Kompleks Sultan Abu Bakar
04.2001 -
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