Noni Mohamad
Summary
Dedicated housekeeping professional with extensive experience at Iss Facility Services Pte Ltd, excelling in surface disinfection and teamwork. Achieved a significant reduction in guest complaints through meticulous cleaning and organization. Committed to safety protocols and enhancing guest satisfaction, consistently delivering a clean and welcoming environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Cleaner
TMK Services Pte Ltd
09.2022 - 09.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
- Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Sorted, laundered and put away various laundry items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Returned emptied garbage receptacles to proper locations.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Housekeeper
Iss Facility Services Pte Ltd
08.2021 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Housekeeping Room Attendant
Iss Facility Services Pte Ltd
09.2014 - 09.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
- Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Sorted, laundered and put away various laundry items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Returned emptied garbage receptacles to proper locations.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
High School Form 3 LSE - Academy
Sultan Abu Bakar Girls School
Taman Sri Tanjung 84000, Muar , Johor Malaysia 10.1993
Skills
- Cleaning tools maintenance
- Vacuuming and dusting
- Mopping floors
- Vacuuming carpets
- Office organization
- Stain removal
- Safety procedures
- Restroom maintenance
- Chemical handling
- Surface disinfection
- Stocking supplies
- Trash collection and removal
- Safety standards and protocols
- Decision-making
- Productivity and time management
- Conscientious and Detail-oriented
- Teamwork
- Willingness to learn
- Safe cleaning with chemicals
- Furniture dusting
- Proper sanitation
- Trash removal
- Waste disposal
Certification
11 January 2015
Singapore Workforce Skills Qualifications Course
Languages
Bahasa Malaysia
Bilingual or Proficient (C2)
English
Intermediate (B1)
Indonesian
Advanced (C1)
Timeline
Office Cleaner
TMK Services Pte Ltd
09.2022 - 09.2024
Housekeeper
Iss Facility Services Pte Ltd
08.2021 - 08.2022
Housekeeping Room Attendant
Iss Facility Services Pte Ltd
09.2014 - 09.2017
High School Form 3 LSE - Academy
Sultan Abu Bakar Girls School
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